The Division of Academic Affairs provides leadership in developing and maintaining quality academic programs and support services that contribute to the achievement of the university's mission, and for the Institutional Effectiveness of the Division-including assessment, planning, budgeting, linking budget to goals, SACSCOC (Southern Association of Colleges and Schools Commission on Colleges) and the use of assessment results in decision making and continuous improvement. ECSU strives to be recognized as a student-centered university with emphasis on excellence in teaching and learning, for its excellence in scholarly activities, and for its outstanding service and engagement with local, regional, national and global communities.

The University Program Associate (Project Coordinator) will work with a range of stakeholders including faculty, staff, students, civic and community partners, alumni and institutional leaders. Must demonstrate the ability to complete seminal tasks that will shape the future of Elizabeth City State University including: managing program-based processes to increase the engagement of students, and faculty; design and implement project protocols, templates and procedures; assist with the collection, analysis and display of data in charts, tables or other formats; prepare abstracts, research reports, funding proposals, operations and procedure manuals, and other written material and documentation; manages in conjunction with key faculty and administrative stakeholders department and divisional retention efforts to include high school transition programs; collaborates with the Office of Sponsored Programs to monitor and execute funds requests for expenditures of federal, state and university grant awards; manages and develops program-based processes that will promote the economic, social and environmental progress of Northeastern North Carolina; and supervises departmental marketing and registration efforts - this includes running traditional and non-traditional registration efforts, downloading registration information, database management and answering event-related questions. The position will be assigned projects as assigned by management and will report to the Office of Academic Affairs.

Knowledge - Program and Organization: Knowledge of federal and state policies affecting program areas. Ability to reference, research, and apply to address client and program needs. General knowledge of the purpose of the program's organization including its mission, services, clients and measures of business effectiveness. Ability to process daily actions and requests within established guidelines and with knowledge of operational processes and procedures. Ability to use applicable technology, web-based data systems and programs needed to complete work assignments.

Program Administration: Ability to complete daily work to meet established deadlines and client needs for a program or within a program. Ability to collect, organize, and disseminate program information.
Ability to generate standard reports. Ability to monitor and maintain accounting records.

Customer Service: Ability to respond promptly and accurately to clients based on established policies and procedures. Ability to explain established procedures and practices in terms of client needs and business results and goals. Ability to follow up on issues needing policy interpretation with higher-level staff or supervisor and responds back to clients. Ability to develop and maintain productive and collaborative work relationships. Knowledge of the clients' mission, goals and needs.

Communication - Verbal/Written: Ability to relay program information and explain processes to clients. Ability to respond to client needs within established parameters. Ability to request information needed to process work or to report factual information regarding work. Ability to document work as requested or according to guidelines. A higher-level staff member or supervisor may review some or all communication.

Information/Records Administration: Ability to use applicable data management systems to maintain, manage, and monitor data for assigned program area(s). Ability to gather program data and information, and compile standard reports based on specific requests. Ability to explain and demonstrate for clients how to use software, databases and related forms and tools.

Bachelor's degree; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.

Monday - Friday

This position is Subject to the State Human Resources Act.

If there are no applicants in the pool who meet the competency level (knowledge, skills and abilities) required for the position, management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.

Elizabeth City State University is an Affirmative Action/Equal Opportunity Employer. The University does not discriminate in access to its educational programs and activities, or with respect to hiring or the terms and conditions of employment, on the basis of race, color, national origin, religion, sex, gender identity and expression, political affiliation, age, disability, veteran status, genetic information or sexual orientation.

Any offer of employment to a successful candidate will be conditioned upon the University's receipt of a satisfactory criminal background report.

Proper documentation of identity and eligibility for employment will be required before the hiring process can be completed. ECSU is an E-Verify participant.