Certified Medical Assistant
Fayetteville, NC 
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Posted 11 days ago
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Job Description
Position Information

Position Title: Certified Medical Assistant
Working Title: Certified Medical Assistant
Position Number: SH3108
Full-time or Part-time: Full Time
Time Limited Position: No
Number of Vacancies: Multiple Vacancies
Department: Health Services
Posting Number: 0402360
SHRA/EHRA:
Job Category: Clerical and Secretarial
Hiring Range: Varies/Hourly
Overall Position Competency: TMP
Description of primary duties and responsibilities:
The Primary Purpose of Position performs basic patient care tasks, supportive counseling, and a variety of treatments.

  • Direct patient care duties include physical and personal care, assisting patients with activities of daily living, and performing routine treatments, under the close supervision of a Professional Nurse or Physician.
  • Employees may also clean and maintain the patient care environment, perform routine clerical functions, and transport and move patients.
  • Employees may obtain and record pertinent health information, maintain patient data and reports, and provide information to individuals and families.
  • Records, files and maintains patient's medical/dental records involving laboratory tests results, appointments, and physicians, and nurses diagnosis.
  • Takes application for new patients, which includes obtaining some personal and medical history from patient; determining the eligibility of patient as outlined by departmental policies and giving the patient the exact date and time of appointments.
  • Provides chair side assistance to patients and ensures instruments are ready for use.
Description of Work Continued:
  • Makes telephone calls for nurses on those family planning patients needing visits according to departmental procedures.
  • Provides information, as directed to them by professional personnel to health services recipients, contacts patients by phone or letter regarding tests results, interviews, and overdue appointments.
  • Escorts patients to their destination within the department; sets up room and exam stations and has all needed supplies ready for use during the clinic.
  • Assists physicians and nurses with standard nursing assignments and laboratory functions such as setting up equipment, performs EKG's, simple hemoglobin, and urinal tests, assists physician with pelvic examinations and performs other standard laboratory tests.
  • Interprets doctors' orders and diagnosis.


Establish and maintain effective communications with patients, their families, healthcare personnel, and others. Convey information clearly and concisely either verbally or in writing regarding the disease process and level of care and services being rendered to ensure that the intended audience understands the information and the message. Listen and respond appropriately to others.
Minimum Education and Experience Requirements:
  • Training: Graduate of accredited Medical Assistants program.
  • Experience: Related experience; or an equivalent combination of education; or 3-Years of experience. Phlebotomy experience preferred.
Knowledge skills and abilities:
CMA will be expected to:

  • General medical knowledge, including terminology, anatomy, physiology, behavioral science, immunization law, immunization administrative techniques, medical law and ethics.
  • Administrative knowledge, including medical records management, collections, and insurance processing.
  • Clinical knowledge, including examination room techniques, pharmacology, and laboratory procedures.
  • Complete assigned project in an accurate and a timely manner.
  • Implement new approaches and policies to resolve non-standard problems and issues.
  • Document subjective and objective data, action taken and plan or care.
  • Answer client's questions in a clear and concise voice.
  • Provides appropriate patient education, health information materials and community resource list as directed, and maintains educational supplies.


Knowledge, Skills, and Abilities

  • Knowledge of the principles and practices of patient care and techniques of practical nursing.
  • Knowledge of common health and safety precautions in working in local health departments.
  • Knowledge of dental clinic operations and protocols.
  • Work with staff and patients, under supervision, as set up by departmental policies.
  • Maintain clerical records and to compile reports from these records.
  • Sound judgment and empathy in dealing with patients.
  • Follow oral and written instructions.
Preferred Qualifications:
  • Certification through the American Association of Medical Assistants (AAMA).
  • Demonstrated possession of the competencies necessary to perform the work.
  • Necessary Special Qualification Requirements
Special Instructions to Applicants:
Notice to Applicants
Please make sure that the work history listed on your application is identical to the work history listed on your resume. The application must be filled out completely, Do Not Use the phrase "see resume."
Please list at least three (3) professional references to include a current supervisor. References will only be contact if you are selected for the position and with your permission.
Closing Date:
Open Until Filled: Yes
Other Information
If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.
EEO Statement:
This position is subject to the successful completion of an employment background check. An employment background check includes a criminal background check, employment verification, reference checks, license verification (if applicable), academic verification and credit history check (if applicable).

Fayetteville State University is committed to equality of educational opportunity and employment and does not discriminate against applicants, students, or employees based on race, color, national origin, religion, sex, gender identity,sexual orientation, age, disability, genetic information or veteran status. Moreover, Fayetteville State University values diversity and actively seeks to recruit talented students, faculty, and staff from diverse backgrounds.
Veteran's Statement
Fayetteville State University is a VEVRAA Federal Contractor and seeks priority referrals of protected veterans for our openings.
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Fayetteville State University is committed to equality of educational opportunity and employment and does not discriminate against applicants, students, or employees based on race, color, national origin, religion, sex, gender identity, sexual orientation, age, disability, genetic information or veteran status. Moreover, Fayetteville State University values diversity and actively seeks to recruit talented students, faculty, and staff from diverse backgrounds. This is in keeping with Title VII of the Civil Rights Act of 1964 as amended, Equal Pay Act of 1963, Age Discrimination in Employment Act of 1968, Executive Order 11246, the Rehabilitation Act of 1973, the Civil Rights Restoration Act of 1988, the Americans with Disabilities Act of 1990, the Civil Rights Act of 1991, NC G.S. 126-16, Genetic Information Nondiscriminatory Act (GINA), Vietnam Era Veterans' Readjustment Assistance Act, as amended (VEVRAA) at 41 CFR Part 60-300, and applicable federal and State laws.


 

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Job Summary
Company
Fayetteville State University
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Salary and Benefits
Varies/Hourly
Required Experience
Open
Required Security Clearance
Secret
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