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The Technical Support Team is responsible for managing prompt resolution to global customer and partner service requests in a highly secured environment. The primary function of this position is to ensure that each customer interaction is a friendly and professional experience, which addresses the needs of the customer in all stages of the customer service life cycle with
Posted 5 days ago
Qualys
- Redwood City, CA / Raleigh, NC / New York, NY / 2 more...
Qualys Solution s Architect Threat Detection and Response Partner with the field sellers (Technical Account Managers or TAMs ) to achieve local and corporate growth ambitions by providing technical expertise for the Qualys P latform , including leveraging a deep understanding of Qualys technologies to propose/architect solutions based on customer requirements and business
Posted 6 days ago
Qualys
- Foster City, CA / Raleigh, NC
Co develop and participate in the full lifecycle development and operation of the Qualys DevOps t oolchain Increase the effectiveness, reliability and performance of the DevOps t oolchain by identifying and measuring key indicators, and then making any ne c essary c hanges to systems in an automated manner Support the DevOps team before release s through activities such a
Posted 6 days ago
Qualys
- Foster City, CA / Raleigh, NC
Develops and implements an effective FedRAMP program that leverages Department of Defense (DoD), Department of Homeland Security (DHS), National Institute of Standards and Technology (NIST), Federal Information Security Management Act (FISMA), Federal Risk and Authorization Management Program (FedRAMP), and other applicable government standards, policies and regulations (
Posted 6 days ago
We're looking for those who are passionate about technology, customers, growth and developing customer relationships. As a member of the Qualys Account Management Team, the candidate will be focused on partnering with small businesses under 250 employees. SMB Post TAMs are the Qualys in house product experts. The candidate must have excellent communication skills, profess
Posted 6 days ago
Qualys is looking for a Senior Research Manager, to lead our vulnerability research engineering teams (Vulnerability Automation, Strategic Projects, Vulnerability Database). 5+ years of experience in security research as an individual contributor. 3+ years prior experience in a Manager or higher role with measurable success Prior experience working with international and
Posted 6 days ago
Description The Technical Support Team is responsible for managing prompt resolution of global customer and partner service requests in a highly secured environment. The Sr. Technical Support Engineer (Sr. TSE) works closely with Development, QA, Operations, Customer Service, Finance, Sales, and Alliances to ensure high levels of customer satisfaction with all transaction
Posted 6 days ago
Qualys
- Foster City, CA / Raleigh, NC
The Technical Account Manager is in charge of managing the relationship with Small and Medium Enterprise customers and the primary responsibility is to ensure the customer's satisfaction. The Post Sales Account Manager will be responsible for renewing and upselling his/her client base quarterly and to ensure proper deployment of new and upsold services. The Account Manage
Posted 7 days ago
Qualys
- Foster City, CA / Raleigh, NC
Understand and document the impact an issue may present to a customer, the priority of any open tickets, and timelines for ongoing projects and commitments. Organize and conduct meetings for effective execution of projects; customer satisfaction; case reviews Establish working relationships with key stakeholders and customers Serve as a point of escalation for projects an
Posted 7 days ago
Description The Technical Support Team is responsible for managing prompt resolution of global customer and partner service requests in a highly secured environment. The Sr. Technical Support Engineer (Sr. TSE) works closely with Development, QA, Operations, Customer Service, Finance, Sales, and Alliances to ensure high levels of customer satisfaction with all transaction
Posted 10 days ago
Qualys
- Raleigh, NC
Act as the face of the office, greeting employees and visitors and maintain the office facility as per laid down standards. Oversee office programs, associated vendors, ensure high vendor standards, and find innovative solutions. Includes food & beverage, supplies & inventory, mail & couriers, janitorial & facilities Manage the reception & general office facility. Include
Posted 11 days ago
We're looking for those who are passionate about technology, customers, growth and developing customer relationships. As a member of the Qualys Account Management Team, the candidate will be focused on partnering with small businesses under 250 employees. SMB Post TAMs are the Qualys in house product experts. The candidate must have excellent communication skills, profess
Posted 11 days ago
Perform Oracle/Elasticsearch/kafka/Redis/Cassandra installation, configuration, performance tuning in multi DC environment. Add/Remove nodes in the clusters without downtime. Perform troubleshooting in Elasticsearch related issues. Good at data modeling. Oracle Database Administration. Identifying the bottle necks and performance tuning. Responsible for integrity and secu
Posted 12 days ago
Qualys
- Redwood City, CA / Foster City, CA / Seattle, WA / 13 more...
Ownership of the entire sales cycle from initial contact to close fortargetcustomers in the assigned geographic region Build and maintain a territory plan to develop and grow your territory to achieve bookings objectives Establish new relationships and build the pipeline through outbound efforts and channel partners Provide accurate forecast and achieve bookings objective
Posted 12 days ago
Qualys
- Foster City, CA / Raleigh, NC
The Technical Account Manager is in charge of managing the relationship with Small and Medium Enterprise customers and the primary responsibility is to ensure the customer's satisfaction. The Post Sales Account Manager will be responsible for renewing and upselling his/her client base quarterly and to ensure proper deployment of new and upsold services. The Account Manage
Posted 13 days ago
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