The Technical Support Team is responsible for managing prompt resolution to global customer and partner service requests in a highly secured environment. The primary function of this position is to ensure that each customer interaction is a friendly and professional experience, which addresses the needs of the customer in all stages of the customer service life cycle with

Qualys Solution s Architect Threat Detection and Response Partner with the field sellers (Technical Account Managers or TAMs ) to achieve local and corporate growth ambitions by providing technical expertise for the Qualys P latform , including leveraging a deep understanding of Qualys technologies to propose/architect solutions based on customer requirements and business

Co develop and participate in the full lifecycle development and operation of the Qualys DevOps t oolchain Increase the effectiveness, reliability and performance of the DevOps t oolchain by identifying and measuring key indicators, and then making any ne c essary c hanges to systems in an automated manner Support the DevOps team before release s through activities such a

Develops and implements an effective FedRAMP program that leverages Department of Defense (DoD), Department of Homeland Security (DHS), National Institute of Standards and Technology (NIST), Federal Information Security Management Act (FISMA), Federal Risk and Authorization Management Program (FedRAMP), and other applicable government standards, policies and regulations (

We're looking for those who are passionate about technology, customers, growth and developing customer relationships. As a member of the Qualys Account Management Team, the candidate will be focused on partnering with small businesses under 250 employees. SMB Post TAMs are the Qualys in house product experts. The candidate must have excellent communication skills, profess

Qualys is looking for a Senior Research Manager, to lead our vulnerability research engineering teams (Vulnerability Automation, Strategic Projects, Vulnerability Database). 5+ years of experience in security research as an individual contributor. 3+ years prior experience in a Manager or higher role with measurable success Prior experience working with international and

Description The Technical Support Team is responsible for managing prompt resolution of global customer and partner service requests in a highly secured environment. The Sr. Technical Support Engineer (Sr. TSE) works closely with Development, QA, Operations, Customer Service, Finance, Sales, and Alliances to ensure high levels of customer satisfaction with all transaction

The Technical Account Manager is in charge of managing the relationship with Small and Medium Enterprise customers and the primary responsibility is to ensure the customer's satisfaction. The Post Sales Account Manager will be responsible for renewing and upselling his/her client base quarterly and to ensure proper deployment of new and upsold services. The Account Manage

Understand and document the impact an issue may present to a customer, the priority of any open tickets, and timelines for ongoing projects and commitments. Organize and conduct meetings for effective execution of projects; customer satisfaction; case reviews Establish working relationships with key stakeholders and customers Serve as a point of escalation for projects an

Description The Technical Support Team is responsible for managing prompt resolution of global customer and partner service requests in a highly secured environment. The Sr. Technical Support Engineer (Sr. TSE) works closely with Development, QA, Operations, Customer Service, Finance, Sales, and Alliances to ensure high levels of customer satisfaction with all transaction

Act as the face of the office, greeting employees and visitors and maintain the office facility as per laid down standards. Oversee office programs, associated vendors, ensure high vendor standards, and find innovative solutions. Includes food & beverage, supplies & inventory, mail & couriers, janitorial & facilities Manage the reception & general office facility. Include

We're looking for those who are passionate about technology, customers, growth and developing customer relationships. As a member of the Qualys Account Management Team, the candidate will be focused on partnering with small businesses under 250 employees. SMB Post TAMs are the Qualys in house product experts. The candidate must have excellent communication skills, profess

Perform Oracle/Elasticsearch/kafka/Redis/Cassandra installation, configuration, performance tuning in multi DC environment. Add/Remove nodes in the clusters without downtime. Perform troubleshooting in Elasticsearch related issues. Good at data modeling. Oracle Database Administration. Identifying the bottle necks and performance tuning. Responsible for integrity and secu

Ownership of the entire sales cycle from initial contact to close fortargetcustomers in the assigned geographic region Build and maintain a territory plan to develop and grow your territory to achieve bookings objectives Establish new relationships and build the pipeline through outbound efforts and channel partners Provide accurate forecast and achieve bookings objective

The Technical Account Manager is in charge of managing the relationship with Small and Medium Enterprise customers and the primary responsibility is to ensure the customer's satisfaction. The Post Sales Account Manager will be responsible for renewing and upselling his/her client base quarterly and to ensure proper deployment of new and upsold services. The Account Manage