Reporting to the Manager, Manufacturing, the Manufacturing Technician supports operations by producing quality parts, sub assemblies, assemblies, and systems of an electro mechanical nature by assembling, measuring, and testing final product according to standard operating procedures, Manufacturing Instructions, and/or Quality Instructions. Provides technical assistance t

The position operates throughout the U.S. and Canada, and reports directly to SVP of Service Business Development. This position has overall responsibility for evaluating business opportunities to optimize solution and service offerings through understanding of targeted markets, market trends, new technology, customer business issues, and the competitive environment. This

The Contract Administrator is based at Bell and Howell's HQ Durham office, with operations throughout the U.S. and Canada, and reports directly to the Supervisor, Contract Administrator. The Contract Administrator is responsible for the daily financial administration and processing of Service Contracts ensuring compliance with Bell and Howell specifications and requiremen

Reporting directly to the Manager of the Customer Care Center, this person plays a key part in our Customer Service team! This role updates databases, answers support calls, and keeps record of important information. Job Responsibilities Answer phone support calls and log data into Customer Relationship Management (CRM) software Interacts with customers, company sales and

The Field Customer Service Engineer serves as primary customer contact on technical and service related problems on a wide range of industrial, robotic and printing equipment. Diagnoses electronic, mechanical, software and system failures, using established procedures provided by our highly rated service training department. This job may include any aspect of field suppor

The Field Customer Service Engineer serves as primary customer contact on technical and service related problems on a wide range of industrial, robotic and printing equipment. Diagnoses electronic, mechanical, software and system failures, using established procedures provided by our highly rated service training department. This job may include any aspect of field suppor