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Building deep and meaningful relationships with the Product Owner / Business Outcome Owners, understanding their needs, constraints and aspirations. Ensuring that the Product Owner / Business Outcome Owner expectations of the team are realistic and sustainable. Co own the vision and roadmap for the product with the Product Owner / Business Outcome Owner; ensure that this is well understood across
Posted 3 days ago
Own all CHB operations services for the customers assigned to them, including but not limited to Entry Processing Client SOP creation and maintenance Invoicing KPI Measurements Classification Reporting Consistent implementation with standard communication procedures Faxed updates Critical incident updates Special reports We are looking for Bachelor degree or equivalent work experience Customs H
Posted 10 days ago
Understand the supply chain account's business requirements and the end to end program which Maersk has committed, then execute according to defined Internal Operating Procedures (IOPs), Standard Operating Procedures and Key Predictive Indicators (KPIs). Proactively identify program exceptions, then troubleshoot and solve according to broad guidelines provided by the Program Manager and or KAM, wh
Posted 10 days ago
Harmonized Tariff System classification researching binding rulings, Explanatory Notes, General Rules of Interpretation, and technical information Conducting entry audits to ensure compliance by reviewing classification, valuation, country of origin and preferential trade programs, and identifying any corrections needed through post entry Performing compliance reviews of importer programs to ensur
Posted 10 days ago
Lead and coach the team on a daily basis Regularly monitor team performance and address or escalate shortfalls Responsible for ensuring the teams are properly trained to execute the best performance Ensure customer requests are being handled timely and with constant care Drive ownership and proactivity Improve customer and team satisfaction while promoting EES and CSS. Improve submitted data quali
Posted 10 days ago
Understand the supply chain account's business requirements and the end to end program which Maersk has committed, then execute according to defined IOPs, SOPs and KPIs Proactively identify program exceptions, then troubleshoot and solve according to broad guidelines provided by the Program Manager and/or Customer Service Manager, where applicable. Communicate professionally with our accounts, the
Posted 10 days ago
Understand the supply chain 4PL account's business requirements and the end to end program which Maersk has committed, then execute according to defined IOPs, SOPs and KPIs Builds and maintains long term relationship with customer, and internal operational and customer service network. Proactively identify program exceptions, then troubleshoot and solve according to broad guidelines provided by th
Posted 10 days ago
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