Resolves technical problems and answers queries by telephone or self service ticket in support of internal and/or outside customer computer hardware, software, network, system/application access, and telecommunications systems. Diagnoses, identifies, isolates, and analyzes problems utilizing historical database records. May route calls to product line specialists, applica

Resolves technical problems and answers queries by telephone or self service ticket in support of internal and/or outside customer computer hardware, software, network, system/application access, and telecommunications systems. Diagnoses, identifies, isolates, and analyzes problems utilizing historical database records. May route calls to product line specialists, applica

include Monitoring dedicated queues and assign tickets to appropriate resources for troubleshooting and ticket resolution. Monitoring dedicated queues to ensure SLAs are maintained. Assigning the tickets which are out of scope to Service Desk/Other Teams Ensuring associated tickets are related to the parent ticket and proper follow up is performed once incident is resolved

include Monitoring dedicated queues and assign tickets to appropriate resources for troubleshooting and ticket resolution. Monitoring dedicated queues to ensure SLAs are maintained. Assigning the tickets which are out of scope to Service Desk/Other Teams Ensuring associated tickets are related to the parent ticket and proper follow up is performed once incident is resolved

Sharepoint Systems Analyst with TS/SCI Job Locations US NC Job ID 2024 5616 # of Openings 1 Category Technical Services & Operations Opportunity Transform technology into opportunity as an Information Technology Analyst Senior (SharePoint)with IMG. A career in enterprise IT means connecting and enhancing the systems that matter most. At IMG you'll be at the forefront of i

Tier III Boundary Protection Engineer with TS/SCI/CI Poly Job Locations US VA Chantilly Job ID 2024 5611 # of Openings 1 Category Other Opportunity IMG has an opening for a Tier III Boundary Protection Engineer to support our customer's various wide area networks (WANs) and local area networks (LANs). This position will provide boundary protection to an enterprise level i

Test and Selection Cabler with TS/SCI/CI Poly Job Locations US VA Chantilly Job ID 2024 5664 # of Openings 1 Category Technical Services & Operations Opportunity Test and Selection Cabler Tier I to support the customer's computer data communications systems, in providing equipment and infrastructure maintenance. Additional support is provided for physical infrastructure i

Data Engineer (Secret Clearance Required) Job Locations US PA West Mifflin | US NY Schenectady Job ID 2024 5662 # of Openings 1 Category Technical Services & Operations Opportunity IMG is seeking individuals with exceptional communication abilities, the capacity to thrive in a dynamic setting, and a strong drive to tackle intricate data challenges. The preferred candidate

Software Developer Secret clearance or higher Job Locations US DC Washington Job ID 2024 5658 # of Openings 2 Category Technical Services & Operations Opportunity IMG seeks a Software Developer for a role supporting our customer in Washington, DC. The role is Hybrid, with a minimum of three days a week onsite to start. The job functions are as follows Review requirements

Tier II Network Technician with TS/SCI/CI Poly Job Locations US MD Columbia Job ID 2024 5652 # of Openings 1 Category Other Opportunity IMG has an opening for a Tier II Network Technician to support the customer's computer data communications systems, in providing design specifications, testing and inspections for computer networks; plan and implementing upgrades; as well

Computer System Analyst with Top Secret Clearance Job Locations US PA West Mifflin Job ID 2024 5654 # of Openings 6 Category Technical Services & Operations Opportunity IMG is looking for a cleared Computer System Analyst to fill an escalation role, possessing the technical skills to work with end users to resolve issues of moderate/high complexity including, but not limi

Information Security Analyst with Top Secret Clearance Job Locations US PA West Mifflin Job ID 2024 5655 # of Openings 6 Category Technical Services & Operations Opportunity IMG is looking for a Information Security Analyst shall support cyber security for the customer various network systems in including both technical and oversight such as, but not limited to Implementa

Computer Network Support Specialist with Top Secret Clearance Job Locations US PA West Mifflin Job ID 2024 5656 # of Openings 6 Category Technical Services & Operations Opportunity IMG is looking for a Computer Network Support Specialist to resolve issues of moderate/high complexity including, but not limited to answering phones, responding to help requests, and physical

Help Desk Analyst with Top Secret Clearance Job Locations US PA West Mifflin Job ID 2024 5653 # of Openings 6 Category Technical Services & Operations Opportunity IMG is looking for a Cleared Help Desk Analyst to be responsible for providing Help Desk services to coordinate and respond to Incidents and Service Requests made by end users, technical staff, and external vend

Test and Selection Engineer with TS/SCI/CI Poly Job Locations US VA Chantilly Job ID 2024 5647 # of Openings 1 Category Other Opportunity IMG has an opening for aTest and Selection Engineer. This is a technical role which evaluates solution architecture and design engineering functions for government passive and active network infrastructures. The candidate will be respon