Presents a friendly, approachable, professional demeanor and appearance. Provides accurate information and timely updates to patients and customers. Addresses questions and concerns promptly, or identifies appropriate person and resources to do so. Provides directions or help to patients and customers with finding their way. Uses effective service recovery skills to solve

Northwestern Medicine is seeking a BE/BC Family Medicine Physician for a full time opportunity in Bartlett, IL, located in the western suburbs of Chicago. A physician led medical group that promotes physician leadership, wellness, and work life balance Outstanding benefits package including health, dental, vision, 401K, and CME fund Competitive compensation EPIC electroni

Performs MRI procedures according to set protocols established by radiologists. Evaluates the request for procedures and assesses the patient to determine the appropriate procedure protocol and method of application. Appropriately employs imaging systems, accessory devices, and patient positioning techniques to generate quality images. Cares for the patient throughout the

The registered professional nurse assumes accountability for the nursing care of a patient. The nurse performs the primary functions of assessing, planning, implementing and evaluating the care of his/her patients. Qualifications Required Current RN licensure in the State of Illinois. BSN degree within 3 years of hire date. Current CPR certificationthrough the American He

Independently performs high level technical and administrative work supporting the division or unit. Serves as a project manager for a variety of special projects; conducts special studies and analyses and makes recommendations to resolve organizational, procedural and system problems. Creates and revises systems and procedures by analyzing operating practices, record kee

Communicates with patients and guests including greeting them upon arrival, confirming identity and providing necessary information related to their visit. Completes check in/out functions as directed. Confirms and updates patient identification and demographic/insurance information. Completes patient registration as needed. Obtains patient consents/authorizations. Collec

Leads the work of Certified Medical Assistants and Clinic Assistants within the practice. Serves as a role model and resource to clinical staff. Provides training and orienting to all medical assistants and clinic assistants, and maintains training and orientation materials and records. Creates and manages the staffing schedule. Monitors and evaluates policies and procedu

Stays informed of current and emerging issues and trends for areas of accountability, NM organization and healthcare industry. Communicates and educates staff on requirements, changes, advances, opportunities, directions and projections for the future. Thinks and acts in ways that support NM's mission, vision and values. Identifies opportunities for new business growth an

Performs phlebotomy and other lab specimen collections per age related standards and in accordance with departmental policies, protocols and procedures. Demonstrates AIDET model and optimizes patient safety to reduce the likelihood of medical/health care errors. Receives and reviews physician orders; ensures that all necessary information is included for appropriate lab s

Onboarding & Competency Develops, coordinates, administers, facilitates and evaluates onboarding and competency programs Conducts onboarding, training and competency evaluation of new and existing staff. Develops and evaluates initial onboarding and training programs, establishes initial competencies, continues and reinforces onboarding activities Evaluates orientation of

Greets patients as they enter the office. Obtains required patient information and performs patient registration, including verifying insurance information and collecting co pays and outstanding balances. Obtains and updates patient demographic information and company information from all patients. Answers phone and schedules appointments. Directs and documents patient ca

Consistently practices Patients First philosophy and adheres to high standards of customer service. This includes setting an example to peers, coworkers, etc. by fostering a team atmosphere. Responds to questions and concerns. Forwards, directs, and notifies Team Lead or Operations Coordinator of extraordinary issues as necessary. Maintains patient confidentiality per HIP

Performs all aspects of patient care by utilizing evidenced based practice in a manner which optimizes patient safety and reduces the likelihood of medical/health care errors. Follows the six medication rights and reduces the potential for medication errors, administering medications based on the age and clinical condition of the patient. States rationale for clinical dec

Receives, reviews and evaluates radiographic requisitions to determine the appropriate procedure, protocol and method of application that is needed in order to complete the x ray exam. Provides quality patient care & customer service according to Foundation and department practices. Provide patient education through verbal explanation prior to, during and subsequent to th

Directs patient care provided by support personnel for a specific shift. Identifies changes in patient's physiological condition. Communicates patient status to multidisciplinary team members. Communicates directly with patient and family about nursing care. Provides clinical interventions to meet patient needs. Documents the nursing process. Assimilates information from