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Contract Manager
Charlotte, NC
Job Description
OverviewIn alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day. Microsoft Cloud Operations and Innovation (CO+I) is the team behind the cloud. We are responsible for delivering over 200 Microsoft web portals, Live and Online Services around the world including infrastructure, security and compliance, operations, globalization, and manageability. Our focus is on smart growth, high efficiency, and delivering a trusted experience to customers and partners worldwide. We are looking for passionate, high-energy individuals to help build the network that powers the world's largest online services. Within CO+I, the Global Supply Chain team is responsible for establishing a supply chain that can meet the ever-growing growth of the Cloud and our customers. We support a portfolio of complex, multi-disciplinary, multi-billion, multi-year datacenter construction and lease projects. Furthermore, we support the Operations team that manages and runs the cloud assets. We are looking to fill the critical role of Contract Manager on our Supply Chain team in Charlotte North Carolina.
ResponsibilitiesSourcing / Procurement Responsible for supplier selection and performance management. Ensures alignment to Microsoft business goals, through the lifecycle of the project. Defines, maintains, and executes procurement contracting strategies for a large, complex data center construction project and/or purchasing opportunities to ensure optimal cost and sufficient continuity of supply and services. Collects relevant internal and industry data to understand business requirements, benchmarks data against relevant markets, and shares industry and category expertise across stakeholder teams to execute and/or develop strategies. Integrates business specifications for complex purchasing areas into request for information (RFI) and/or request for proposal (RFP) processes. Collaborates cross-functionally to define and manage supplier scorecard criteria (e.g., key performance indicators [KPIs], Service Level Agreements [SLAs]), coordinates supplier performance/recovery reviews, and drives corrective actions. Actively partners with suppliers to identify and drive continuous improvement and risk management opportunities by evaluating procedural, operational, and/or environmental factors, analyzing root causes of issues, sharing insights with key stakeholders, and influencing the adoption of needed improvements. Manages contract and price negotiation activities for multiple categories cross-functionally and ensures that both price and capacity needs are met while also reflecting Microsoft's cross-functional engagements with suppliers. Identifies cost reduction opportunities and works closely with suppliers and internal stakeholders to drive cost competitiveness. Understand construction industry contracting norms and Microsoft contracting requirements; participate and/or lead negotiation of contracts that meet business goals. Identifies risks and roadblocks to contract execution and drives action internally and/or externally to resolve and/or escalate, as appropriate. Monitors and mitigates the impact of change orders to the underlying business case, and partners cross-functionally to adjust impact models. Compliance Ensures adherence to policy, educates stakeholders and suppliers on policy compliance, and manages the remediation and resolution of sourcing issues. Identifies opportunities to adapt policy as needed to mitigate risk and better enable suppliers to meet business requirements. Ensures consistency, timeliness, quality, and accuracy of deliverables, and ensures Procurement stakeholders are aware of Service Level Agreement (SLA) and/or defined milestones and deliverables terms. Communicates delay to Procurement stakeholders, and independently proposes and executes contingency measures. Stakeholder Collaboration Develops pricing and negotiation strategies for multiple purchasing categories, ensures that strategies clearly articulate the tradeoffs, roles, and responsibilities across parties, and gains senior executive support for strategies both internally and externally. Identifies negotiation setbacks and takes action to mitigate contract disagreements. Drives early business engagements for complex business areas or purchasing categories with cross-functional leadership including planning, strategic sourcing, cost, engineering, quality, construction, project managers, to define and drive action on supply solutions and strategies, business requirements, optimal sourcing on spend/budget and align on priorities. Shares expertise to advise cross-functional teams on sourcing decisions. Other Embody our culture and values Partners Internal: Engineering, construction, cost management, finance, safety, legal, risk management and other groups as needed. External: General Contractors, consultants, suppliers, and industry groups.
ResponsibilitiesSourcing / Procurement Responsible for supplier selection and performance management. Ensures alignment to Microsoft business goals, through the lifecycle of the project. Defines, maintains, and executes procurement contracting strategies for a large, complex data center construction project and/or purchasing opportunities to ensure optimal cost and sufficient continuity of supply and services. Collects relevant internal and industry data to understand business requirements, benchmarks data against relevant markets, and shares industry and category expertise across stakeholder teams to execute and/or develop strategies. Integrates business specifications for complex purchasing areas into request for information (RFI) and/or request for proposal (RFP) processes. Collaborates cross-functionally to define and manage supplier scorecard criteria (e.g., key performance indicators [KPIs], Service Level Agreements [SLAs]), coordinates supplier performance/recovery reviews, and drives corrective actions. Actively partners with suppliers to identify and drive continuous improvement and risk management opportunities by evaluating procedural, operational, and/or environmental factors, analyzing root causes of issues, sharing insights with key stakeholders, and influencing the adoption of needed improvements. Manages contract and price negotiation activities for multiple categories cross-functionally and ensures that both price and capacity needs are met while also reflecting Microsoft's cross-functional engagements with suppliers. Identifies cost reduction opportunities and works closely with suppliers and internal stakeholders to drive cost competitiveness. Understand construction industry contracting norms and Microsoft contracting requirements; participate and/or lead negotiation of contracts that meet business goals. Identifies risks and roadblocks to contract execution and drives action internally and/or externally to resolve and/or escalate, as appropriate. Monitors and mitigates the impact of change orders to the underlying business case, and partners cross-functionally to adjust impact models. Compliance Ensures adherence to policy, educates stakeholders and suppliers on policy compliance, and manages the remediation and resolution of sourcing issues. Identifies opportunities to adapt policy as needed to mitigate risk and better enable suppliers to meet business requirements. Ensures consistency, timeliness, quality, and accuracy of deliverables, and ensures Procurement stakeholders are aware of Service Level Agreement (SLA) and/or defined milestones and deliverables terms. Communicates delay to Procurement stakeholders, and independently proposes and executes contingency measures. Stakeholder Collaboration Develops pricing and negotiation strategies for multiple purchasing categories, ensures that strategies clearly articulate the tradeoffs, roles, and responsibilities across parties, and gains senior executive support for strategies both internally and externally. Identifies negotiation setbacks and takes action to mitigate contract disagreements. Drives early business engagements for complex business areas or purchasing categories with cross-functional leadership including planning, strategic sourcing, cost, engineering, quality, construction, project managers, to define and drive action on supply solutions and strategies, business requirements, optimal sourcing on spend/budget and align on priorities. Shares expertise to advise cross-functional teams on sourcing decisions. Other Embody our culture and values Partners Internal: Engineering, construction, cost management, finance, safety, legal, risk management and other groups as needed. External: General Contractors, consultants, suppliers, and industry groups.
Job Summary
Company
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Experience
Open
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