Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people's lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign's Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

The Proposal Manager is responsible for proposal development, including creating and maintaining schedules, organizing resources, coordinating inputs and reviews, ensuring alignment with bid strategy, ensuring compliance, resolving internal response team issues, and providing process leadership for the completion and on-time submission of RFx responses (Request for Proposal (RFP), Request for Quotation (RFQ), and Request for Information (RFI)) and Security Assessments. Ultimately, the Proposal Manager manages the RFx response from beginning to end, from research and data collection and maintenance to writing, editing, and proofreading, to proposal document creation and revision, and production (when needed). The role includes continuous review and knowledge of the Docusign solutions, content updates in Loopio, and security-related questions and responses.

This position is an individual contributor role reporting to the Senior Manager, Proposal Management.

Responsibility

• Own RFx or Security Assessment responses within the Proposal Manager's alignment or as assigned by the Proposal Management leadership
• Lead the bid/no bid qualification process with Sales and Solution Consulting, using data collected and individual knowledge
• Recognize potential risks associated with bidding, including compliance risks, technical risks, and competitive risks, and works with internal teams to develop mitigation strategies to address them
• Serve as a central point of contact on assigned proposals and lead a multi-discipline or cross-functional team
• Plan, research, develop, and edit complex content for proposals in response to customer solicitations, maintaining high standards around the quality and accuracy of the final output
• Identify content gaps, then work with Subject Matter Experts (SMEs), including sales, technical, and product experts, as well as contract and legal representatives, to craft responses
• Create the project plan, lead initial and ongoing status meetings to review progress on outstanding RFx content tasks and assignments, and track assignments for completion
• Act as the innovator for the solution, identifying and developing win themes and strategies based on the latest competitive intel, and writes customized, customer-centric content for cover letters, executive summaries, and other materials
• Manage the finalization and submission of proposals within specified deadlines and ensure that all proposal submissions address identified win themes and strategies and comply with the requirements outlined in the solicitation documents, including formatting guidelines, technical specifications, and contractual terms and conditions
• Cultivate and maintain positive relationships with key partners involved in the response process, including internal teams as well as subcontractors and teaming partners, and facilitates effective communication and collaboration throughout the response process
• Track RFx cases in Salesforce, keeping the information updated throughout the project and following submission
• Help to maintain proposal processes, templates, standards, and best practices within the Proposal Knowledge Center, providing suggestions and improvements as needed
• Develop and maintain proposal content in Loopio
• Keep management informed of progress and/or issues and provides inputs for monthly and quarterly reporting

Remote: Employee is not required to be in or near an office frequently and works from a designated remote work location for the majority of the time.

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

Basic

• 5+ years of proposal experience in technology sales
• BS/BA degree or equivalent experience

Preferred

• 8+ years of proposal experience within a software sales environment
• Demonstrated knowledge of government procurement, including understanding regulations and policies for compliance and evaluation criteria that are unique to the public sector
• Excellent communication, interpersonal, and organizational skills
• Excellent writing, grammar, and spelling abilities; technical writing skills preferred
• Proficiency with MS Office Suite (Word, Excel, PowerPoint) and Google Workspace (Drive, Docs, Sheets, and Slides)
• Skilled in engaging with senior technical staff and upper-level management to obtain necessary information
• Self-starter, multitasker, team player, works well under pressure, and follows through on tasks
• Skilled in handling multiple deadlines simultaneously and working independently
• Good attention to detail
• Willingness to travel a few times a year for team events

Based on applicable legislation, the below details pay ranges in the following locations:

California: $89,500.00 - $130,100.00 base salary

Illinois and Colorado: $84,100.00 - $109,300.00 base salary

Washington and New York (including NYC metro area): $84,100.00 - $116,350.00 base salary

This role is also eligible for bonus, equity and benefits.

Global benefits provide options for the following:

• Paid Time Off: earned time off, as well as paid company holidays based on region
• Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
• Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
• Retirement Plans: select retirement and pension programs with potential for employer contributions
• Learning and Development: options for coaching, online courses and education reimbursements
• Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events

Working here

Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what's right, every day. At Docusign, everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you'll be loved by us, our customers, and the world in which we live.

Accommodation

Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com.

If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance.

Applicant and Candidate Privacy Notice

This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.

It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.

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