The Data Platform Manager is a key member of the Data Tools & Operations leadership team responsible for delivering stable, secure, and scalable data solutions which meet the technical and business requirements of data engineers, analysts, architects, and consumers across the enterprise. This role collaborates with Enterprise Architecture, Infrastructure & Operations, and Enterprise Data & Insights to define, prioritize, and execute technical roadmaps for managed data platforms. The Data Platform Manager establishes relationships with and ensures alignment across Digital Technology, business teams, and vendor partners. This role helps remove organizational blockers on behalf of the team. The Data Platform Manager sets development goals for individuals to ensure that all members are contributing to the broader goals of the organization. This role interfaces with a variety of business representatives and IT stakeholders. Enabling process improvement, staff development, and project management skills are essential.

Essential Functions

Strategy & Planning

• Collaborate with IT Leadership, engineers, and architects to create, promote, and execute a shared vision and roadmap for Data Technology platforms.
• Collaborate with Data Technology partners on aligning priorities to remove blockers to team velocity.
• Meet with clients, peers, and decision makers to understand goals and resolve conflicts.
• Ensure tracking and management of strategies and plans is in alignment with organizational objectives; provide visibility to these plans.
• Facilitate and oversee team goals.
• Ensure a plan is in place for key individuals and specific skillsets to ensure that sufficient staff depth is in place to meet the needs of the business.
• Be an advocate for change.

Acquisition and Deployment

• Determine staffing needs and skill requirements within teams.
• Acquire and retain qualified and productive talent.
• Request and allocate resources based on project requirements and availability.
• Generate and provide status updates to stakeholders upon request.
• Facilitate meetings and follow-up with resulting action items.
• Track and escalate risks and issues.
• Develop business case justification for training and operating needs.

Operational Management

• Provide efficient communication and decision-support to stakeholders.
• Direct, delegate, empower, and motivate staff to successfully accomplish objectives, meet responsibilities, and complete tasks.
• Create and maintain development plans for each direct report, including training, skills assessment, career planning, and goal planning.
• Conduct activities such as staffing, performance and resource management, and strategic direction of the team.
• Set employee objectives, monitor and evaluate performance, and provide feedback and mentoring.
• Define and track metrics pertinent to team and individual goals.
• Performs activities in support of a 24x7 global support model for critical production environments as required.

Incidental Functions

• Assist with projects as may be required to contribute to efficiency and effectiveness of the work.
• Attend business management and IT staff meetings where appropriate.
• Attend meetings on behalf of the team.
• Make presentations to management, clients, and peer groups as requested.
• Train and share knowledge with other teams in cross-functional capacities.
• Responsible for hiring activities and fulfilling affirmative action obligations, ensuring compliance with the equal employment opportunity policy.
• Minor travel as required (domestic and international).
• Work hours outside the standard office 7.5 hour work day as required.

Formal Education & Certification

• Bachelor's degree (or foreign equivalent) in a Computer Science, Computer Engineering, or Information Technology field of study (e.g., Information Technology, Electronics and Instrumentation Engineering, Computer Systems Management, Mathematics) or equivalent experience.

Knowledge & Experience

• 10+ years of IT and/or Business experience.
• 4+ years of managing and leading a team of direct reports.
• 4+ years of experience in roles responsible for delivering and supporting scalable and secure technical solutions.
• 2+ years experience with Continuous Integration and Continuous Delivery (CI/CD), DevOps, and/or automation tools such as Jenkins, Git, Terraform, Ansible, or Puppet.
• Understanding of cloud and containerization technologies such as Azure, AWS, Docker, and Kubernetes.
• Understanding of cloud-native development and cloud integration patterns.
• Understanding of cyber security concepts including identity and access management, privileged account management, network security, application security, zero-trust architectures.
• Knowledge and understanding of information risk concepts and principles, as a means of relating business needs to security controls.
• Working knowledge of webservers, applications, containers, networking, and databases.
• Good business communication, leadership, and project management skills.

Preferred Qualifications and Skills

• Experience with enterprise data tools and platforms such as Snowflake, MicroStrategy, Informatica, Fivetran, Business Objects, Tableau, Dataiku.
• Experience with Agile project methodology.
• Hands-on experience with a public cloud platform.
• ITIL, Cloud, or PMP Certification.

Personal Attributes

• Demonstrated servant leader.
• Proven leadership, strong decision-making, and team management skills.
• Exceptional analytical, conceptual, and problem-solving abilities.
• Strong written and oral communication skills.
• Strong presentation and interpersonal skills.
• Ability to conduct research into platform issues, standards, and solutions.
• Ability to present ideas in user-friendly language.
• Able to prioritize and execute tasks.
• Ability to work in a team-oriented, collaborative environment.
• Commitment to fostering a culture of inclusion and diversity.

This position is not eligible for sponsorship for work authorization now or in the future, including conversion to H1-B visa.

This position is eligible to work in the office three days a week and has the option to work remotely two days a week.