Application Instructions:

External Applicants: Please upload your resume on the Apply screen. Your application will automatically populate your resume details, and you may verify and update data on the My Information page.

Please add your cover letter and any other documents required for the position to the Resume/CV document upload section at the bottom of the My Experience application page. Use the Select Files button to add multiple documents including your cover letter and supporting documents. The My Experience page is the only opportunity to add your cover letter and supporting document attachments. You will not be able to modify your application after you submit it.

Current Employees: Apply from your existing Workday account. Do not apply from the website. Log in to Workday. Click on the Jobs Hub and select Browse Jobs. Locate the position and click Apply. Update your Education and Job History.

Job Description Summary

Job Description

Essential Functions:

• Responsible for leadership, staffing, and management of personnel.

• Oversees custodial cleaning operations under the direction of the manager of custodial services.

• Counsels with supervisors and building leads to discuss problem areas and identify means of improvement.

• Participates with other members of the management team and University partners in planning and the design of new programs, projects, summer floor care, etc.

• Performs inspections, and coordinates with the necessary departments to meet the expectations and timelines of the customer.

• Coordinates campus projects with other managers to ensure expectations are met.

• Ensures that outside contractors are properly supervised.

• Keeps current on techniques and cleaning methods to ensure cleanliness and hygiene of campus interiors.

• Promotes cooperation and commitment within the team to achieve goals and deliverables.

• Visit with faculty and students who may be experiencing a housekeeping problem and facilitate corrective action.

• Manages and maintains a close working relationship with personnel from other departments with respect to modifications, summer maintenance programs, and custodial-related service issues.

• Establishes long and short-range goals for each of the activities managed.

• Oversees other special projects as directed by management.

• Performs other related duties as assigned.

Required Education, Knowledge, Skills, and Abilities:

• AS/AA degree plus three years of experience in operations and supervision, or an equivalent combination of education and experience.

• Working knowledge of custodial practices, supplies, and equipment related to campus Facilities.

• Strong organizational skills including prioritizing, keeping track of information or work in progress, ensuring accuracy, multi-tasking, flexibility, and handling interruptions appropriately.

• Ability to supervise and direct custodial supervisors and other personnel daily.

• Ability to work effectively and positively with individuals of diverse cultural and socioeconomic backgrounds.

• Knowledge of related safety and sanitation standards for Custodians. Ensures compliance with OSHA/ ADA.

• Ability to practice effective communication skills orally and in writing with strong interpersonal skills.

• Ability to communicate with diverse populations including students, faculty, staff, and visitors.

• Proficiency in computer use including Google Suite, Microsoft Office (Word, Excel, and PowerPoint), and other relevant software.

• Ability to work a flexible schedule, including nights, weekends, and holidays.

• Ability to operate and drive golf carts and other vehicles.

• Valid driver's license with good driving record; must be insurable.

• Ability to adapt quickly and accept change.

Accountabilities:

• Works under minimal supervision.

• Reports to the Manager, Custodial Services.

• Recommends personnel actions, including hiring and disciplinary actions.

Physical Requirements:

• Physical Requirements: climbing, stooping, kneeling, standing, walking either within your respective areas or between areas on campus, lifting up to 50 pounds, pushing, pulling, and grasping.

Disclaimer:

This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by the employee's supervisor.

To help provide a safe learning and living community, Wake Forest University conducts background investigations and drug screens for all final candidates being considered for employment.

Wake Forest seeks to recruit and retain a diverse workforce and encourages qualified candidates across all group demographics to apply. Wake Forest University is committed to providing access and reasonable accommodation in employment for individuals with disabilities.

Additional Job Description

Time Type Requirement

This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by his/her supervisor.

In order to provide a safe and productive learning and living community, Wake Forest University conducts background investigations and drug screens for all final staff candidates being considered for employment.

WakeForestseeks to recruit and retain a diverse workforce while promoting an inclusive work environment committed to excellence in the spirit of Pro Humanitate.In adherence with applicable laws and as provided by University policies, the University prohibits discrimination in its employment practices on thebasis of race, color, religion, national origin, sex, age, sexual orientation, gender identity and expression, genetic information, disability and veteran statusandencourages qualified candidates across all group demographics to apply.