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At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine's Top Company Cultures list and ranked among the World's Most Innovative Companies by Fast Company.
We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us!
About the Department
The Infrastructure team at Cloudflare handles all our data centers and network interconnections around the world, from research and development of our servers, to planning network capacity expansions, to getting our equipment anywhere in the world that it's needed, to executing new deployments and data center expansions.
Within Infrastructure, the Network Strategy group manages and negotiates interconnections with all our network partners around the world. This includes Cloudflare's ISP Partner Program, our effort to embed PoPs directly into as many ISP networks around the world as we can.
Overview
You will play a central role in expanding & maintaining our network footprint by strategically deploying Cloudflare edge nodes into local ISP networks all around the world. You will work closely with ISPs to negotiate interconnection agreements, manage the implementation process, and support them to resolve the various requests we hear from them.
Responsibilities
- Identify and prioritize potential ISP partners for edge node deployment based on network reach and strategic alignment.
- Develop and maintain relationships with key stakeholders at ISPs, including network engineering teams, peering coordinators, and executives.
- Manage the end-to-end implementation process, including traffic analysis, capacity planning, equipment installation and provisioning. Collaborate closely with internal engineering teams and external stakeholders throughout.
- Oversee program management activities, including project planning, resource allocation, and prioritization, to ensure the timely and successful deployment of new hardware around the world.
- Lead efforts to improve processes, maximizing efficiency, and scalability of the ISP Partner Program.
- Perform remote troubleshooting with ISP partners, including data center hardware and various network issues.
Essential Capabilities & Skills
- Empathy for external and internal stakeholders' priorities & constraints
- Take pleasure in earning buy-in and support from multiple inter-locking teams that do not report to you
- Persistence, hustle, and strong interest in building an organized machine
- Strong bias toward self-starting organizers, curiosity, and a keen interest in the foundational layers of the internet
- Desirable, not required: familiarity with network routing / engineering & operations (can be learned, curiosity more important than extensive existing knowledge)
What Makes Cloudflare Special?
We're not just a highly ambitious, large-scale technology company. We're a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
: We equip politically and artistically important organizations and journalists with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare's enterprise customers--at no cost.
: We created Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration.
: Since 2016, we have partnered with Path Forward, a nonprofit organization, to create 16-week positions for mid-career professionals who want to get back to the workplace after taking time off to care for a child, parent, or loved one.
: We released to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here's the deal - we don't store client IP addresses never, ever. We will continue to abide by our and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you'd like to be a part of? We'd love to hear from you!
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.