You may know us for our delicious cheesecakes...and for being recognized by Fortune Magazine as one of the "100 Best Companies to Work For" 11 years in a row! What you may not know is that at The Cheesecake Factory Bakery, our staff members are our highest quality ingredient. Your daily contributions impact the creation of our delicious, world class dessert products.

The Production Shift Manager directs production activity for all areas of the plant. He/she will manage and prioritize multiple programs to maximize value and to meet company Safety, People, Delivery, Service, Quality, 5S, Engagement and Cost objectives for a three shift, seven day a week operation.

You'll thrive in this position if you are:

• Service oriented: you're a people person who is systematic and trustworthy, interacting constructively with peers or teams of various levels while demonstrating strong, positive communication skills.
• Driven by results: you're conscientious and persistent about delivering timely, high quality deliverables and performing all job functions safely while following instructions.
• Adaptable: you're at ease in a fast-paced environment and able to effortlessly change direction when priorities shift, learning to perform new tasks as required for business needs and willing to work various shifts and extended hours if necessary.
• Pressure resistant: you have ice in your veins while under pressure. Maintaining a positive outlook at work while the heat is on is never an issue for you.

• Lead the production operation to meet company safety, people, delivery, service, quality, and cost objectives to provide value.
• Develop and implement new methods, procedures, and systems to improve production performance.
• Use good business sense and judgement to manage the appropriate staffing levels for the plant.
• Uses performance feedback information based on standard line speeds and productivity rates to optimize work group productivity and labor efficiency.
• Exercise critical thinking to manage material usage to ensure minimal waste, and maximum yield while maintaining strict adherence to formulations and specifications.
• Develop and implement new methods, procedures, and systems to improve cost performance.
• Provide direction and strong communication with the team to ensure overall compliance with GMP's, Quality standards, housekeeping and sanitation standards.
• Maintain a 900 "SUPERIOR" score or better for AIB sanitation inspections.
• Collaborate with Quality to ensure both Production and Quality are working together and providing value.
• Manage the team and prioritize multiple programs to ensure the shift operation is compliant with all applicable safety laws and regulations, as well as company safety policies, procedures and standards.
• Mentor, coach and provide corrective action based on company policies and procedures.
• Oversee employee performance by actively monitoring project goals, recognizing and rewarding positive contributions, and exercising the company's progressive discipline policies when applicable.
• Train, develop and monitor employees to support key performance goals for the company, as well as providing a satisfying and rewarding work environment for employees.
• Train and mentor staff to maintain a fair and professional work environment that focuses on the business objectives, but also balances quality of work- life factors for employees. Ensures that dignity and respect are shown to all team members.
• Attends and participates in all required meetings. Communicate on a regular basis, all pertinent information to team members and actively strategizes on a regular basis to create continuous alignment of purpose and scope.

• 6-8 years of work-related experience in a food production environment with management experience.
• Lead by example. Reflect the leadership principles expected of all Bakery leaders.
• Experience in Manufacturing with strategic responsibility.
• Experience with increasing responsibilities including managing P/L.
• Proven ability to motivate teams to achieve high standards and accomplish set goals.
• Excellent communication skills both verbally and written.
• Ability to analyze market trends.
• Ability to drive results.

What we prefer:

• Bi-lingual (English and Spanish).
• Bachelor's Degree in a Technical or related field with advanced degree.

Our state-of-the-art The Cheesecake Factory Bakery creates over 35,000 delicious cheesecakes per day across our two facilities in Calabasas, CA and Rocky Mountain, NC plus other baked products for our restaurants, international licensees, and third-party bakery customers.

The Cheesecake Factory Bakery is a subsidiary of The Cheesecake Factory Incorporated. Recognized as a Fortune 100 Best Companies to Work For since 2014, The Cheesecake Factory Incorporated is a global $3.3 billion public company with more than 300 casual dining restaurants.

We offer a people-centered culture and are committed to creating an inclusive workplace for all. We welcome applicants from a wide variety of identities, ideas, perspectives, and experiences, and encourage individuals from underrepresented backgrounds to apply.

#SoCheesecake #LifeAtCheesecake

We are an E-Verify and equal opportunity employer. The Cheesecake Factory Bakery offers reasonable accommodations to job applicants with disabilities.