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Assistant Facility Manager
Charlotte, NC
Job Description
Assistant Facility Manager
What this job involves -
Assist the Facility Manager in the delivery of services to operate and maintain the property including customer/client services, financial management, facility maintenance, procurement, and supplier management. Develop client relationships with key representatives in supporting client's corporate real estate goals and objectives.
What is your day to day?
Assist Facility Manager with tactical planning for the site as needed or requested
Retrieve mail/packages from loading dock and distribute following site SOW
Assist with ordering of office supplies, consumables, PPE, etc.
Provide general overall facility management services including continuous monitoring of office/facility
Support work order management for in house staff and vendors as necessary.
Assist with the coordination and scheduling of maintenance activities
Coordinate special events in support of client or JLL
Support facility soft services as needed and directed such as: meetings preparation, conference room reservations and set up, food services, vending, and badging
Act as an interface with client, vendors, visitors and guests with a focus on providing quality customer serviceEnsure appropriate follow up with customers
Provide direction/information to vendors, facilities staff and service providers as required to ensure excellent coordination/execution of work within client environment with minimal disruption
Monitor and report to the Facility Manager on the facility operation, through both direct employees and third-party service providers, to ensure that all KPI's and SLA's are met or exceeded
Assist with budgetary requests, analysis, and reporting
Assist with researching, analyzing, and reporting budget variances
Implement and monitor hazard control and team safety practices
Manage site level invoicing as required
Desired experience and technical skills -
Required:
Experience in Facilities Management or Property Management
2+ years of industry experience required either in the corporate environment or as a third-party service provider
Strong knowledge of Microsoft Office products such as Office, Outlook, Excel, etc
Strong leadership and relationship building skills
Strong interpersonal skills and problem-solving ability
Excellent verbal/written communication and presentation skills
Proven record of providing excellent internal and external customer service
Preferred:
Bachelor's degree
JLL Is an Equal Opportunity Employer JLL is committed to developing and maintaining a diverse workforce. JLL strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship, including recruitment, hiring, training, promotion, transfer, discipline, layoff, recall and termination without regard to race, color, religion, belief, creed, age, sex, pregnancy or maternity (including childbirth and related conditions), family responsibility (e.g. child care, elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gender identity or expression, transgender status, veteran’s status, genetic information, trade union membership, social position, political view or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law. The company also endeavors to make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodations would impose an undue hardship on the operation of our business and ensures that employment decisions are based only on valid job requirements.
What this job involves -
Assist the Facility Manager in the delivery of services to operate and maintain the property including customer/client services, financial management, facility maintenance, procurement, and supplier management. Develop client relationships with key representatives in supporting client's corporate real estate goals and objectives.
What is your day to day?
Assist Facility Manager with tactical planning for the site as needed or requested
Retrieve mail/packages from loading dock and distribute following site SOW
Assist with ordering of office supplies, consumables, PPE, etc.
Provide general overall facility management services including continuous monitoring of office/facility
Support work order management for in house staff and vendors as necessary.
Assist with the coordination and scheduling of maintenance activities
Coordinate special events in support of client or JLL
Support facility soft services as needed and directed such as: meetings preparation, conference room reservations and set up, food services, vending, and badging
Act as an interface with client, vendors, visitors and guests with a focus on providing quality customer serviceEnsure appropriate follow up with customers
Provide direction/information to vendors, facilities staff and service providers as required to ensure excellent coordination/execution of work within client environment with minimal disruption
Monitor and report to the Facility Manager on the facility operation, through both direct employees and third-party service providers, to ensure that all KPI's and SLA's are met or exceeded
Assist with budgetary requests, analysis, and reporting
Assist with researching, analyzing, and reporting budget variances
Implement and monitor hazard control and team safety practices
Manage site level invoicing as required
Desired experience and technical skills -
Required:
Experience in Facilities Management or Property Management
2+ years of industry experience required either in the corporate environment or as a third-party service provider
Strong knowledge of Microsoft Office products such as Office, Outlook, Excel, etc
Strong leadership and relationship building skills
Strong interpersonal skills and problem-solving ability
Excellent verbal/written communication and presentation skills
Proven record of providing excellent internal and external customer service
Preferred:
Bachelor's degree
JLL Is an Equal Opportunity Employer JLL is committed to developing and maintaining a diverse workforce. JLL strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship, including recruitment, hiring, training, promotion, transfer, discipline, layoff, recall and termination without regard to race, color, religion, belief, creed, age, sex, pregnancy or maternity (including childbirth and related conditions), family responsibility (e.g. child care, elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gender identity or expression, transgender status, veteran’s status, genetic information, trade union membership, social position, political view or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law. The company also endeavors to make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodations would impose an undue hardship on the operation of our business and ensures that employment decisions are based only on valid job requirements.
Job Summary
Company
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Experience
2+ years
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