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Facility Manager
Charlotte, NC
Job Description
Facilities Manager
What this job involves -
The Facilities Manager will be the single point of contact responsible for facilities management, assisting the Sr. Facilities Manager and/or the Account Leader with the delivery of quality facility management services. This role will coordinate and manage tenant requirements and service delivery to ensure satisfaction.
What is your day to day?
Supports the Sr. Facilities Manager and/or Account Lead in the implementation of short and long-term goals & projects for the client
Develops and implements innovative programs, processes and procedures that reduce short- and long-term operating costs and increases productivity by working closely with the Sr. Facility Management Lead, Account Leader, and the client.
Oversees the monthly/quarterly/annual reporting requirements appropriately based on client needs
Completes all facilities related reports accurately and on time following the client's policies for record keeping.
Manages the work assignments for building technicians, vendors, and contractors.
Leads facilities staff to deliver expected service levels to the client within the prescribed budget.
Assists with the development and implementation of the annual management plan for the buildings within the area.
Oversees the development and management of the capital and expense budgets by interfacing closely with the client representative
Ensure client satisfaction with site leadership team by providing a seamless interface of the client real estate organization and facilities through leadership, responsiveness and creativity that develops and maintains a positive relationship.
Recommends capital improvements and prepares operating budget reports. Prepares monthly operating budget & forecasts and completes monthly variance report.
Follows the annual performance plan; accomplish Key Performance Indicators as agreed with client in the Objectives of the Performance Agreement for the position.
Share innovations and best practices with the assigned owner of best practices for JLL Facilities Management.
Manage contractors when on site ensuring each contractor is following all client and JLL policies and ensuring the delivery of the service is completed correctly.
Oversee the overall service delivery of the contracted services. Ensure all Client and JLL polices in regard to delivery of service, safety and compliance are followed.
Any/other duties as assigned
Desired experience and technical skills -
Required:
5+ years industry experience required either in the corporate environment, third party service provider, or as consultant.
3+ years in Facilities Management with an emphasis in technical knowledge.
Proficient in MS programs such as Excel, PowerPoint, Outlook, etc.
Computer proficiency in CMMS systems
Strong leadership & management skills
Strong interpersonal skills
Strong communication and presentation skills
Manage both technical and administrative staff
Preferred:
Bachelor's degree in Facilities Management with management/technical emphasis. MBA is a plus.
JLL Is an Equal Opportunity Employer JLL is committed to developing and maintaining a diverse workforce. JLL strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship, including recruitment, hiring, training, promotion, transfer, discipline, layoff, recall and termination without regard to race, color, religion, belief, creed, age, sex, pregnancy or maternity (including childbirth and related conditions), family responsibility (e.g. child care, elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gender identity or expression, transgender status, veteran’s status, genetic information, trade union membership, social position, political view or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law. The company also endeavors to make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodations would impose an undue hardship on the operation of our business and ensures that employment decisions are based only on valid job requirements.
What this job involves -
The Facilities Manager will be the single point of contact responsible for facilities management, assisting the Sr. Facilities Manager and/or the Account Leader with the delivery of quality facility management services. This role will coordinate and manage tenant requirements and service delivery to ensure satisfaction.
What is your day to day?
Supports the Sr. Facilities Manager and/or Account Lead in the implementation of short and long-term goals & projects for the client
Develops and implements innovative programs, processes and procedures that reduce short- and long-term operating costs and increases productivity by working closely with the Sr. Facility Management Lead, Account Leader, and the client.
Oversees the monthly/quarterly/annual reporting requirements appropriately based on client needs
Completes all facilities related reports accurately and on time following the client's policies for record keeping.
Manages the work assignments for building technicians, vendors, and contractors.
Leads facilities staff to deliver expected service levels to the client within the prescribed budget.
Assists with the development and implementation of the annual management plan for the buildings within the area.
Oversees the development and management of the capital and expense budgets by interfacing closely with the client representative
Ensure client satisfaction with site leadership team by providing a seamless interface of the client real estate organization and facilities through leadership, responsiveness and creativity that develops and maintains a positive relationship.
Recommends capital improvements and prepares operating budget reports. Prepares monthly operating budget & forecasts and completes monthly variance report.
Follows the annual performance plan; accomplish Key Performance Indicators as agreed with client in the Objectives of the Performance Agreement for the position.
Share innovations and best practices with the assigned owner of best practices for JLL Facilities Management.
Manage contractors when on site ensuring each contractor is following all client and JLL policies and ensuring the delivery of the service is completed correctly.
Oversee the overall service delivery of the contracted services. Ensure all Client and JLL polices in regard to delivery of service, safety and compliance are followed.
Any/other duties as assigned
Desired experience and technical skills -
Required:
5+ years industry experience required either in the corporate environment, third party service provider, or as consultant.
3+ years in Facilities Management with an emphasis in technical knowledge.
Proficient in MS programs such as Excel, PowerPoint, Outlook, etc.
Computer proficiency in CMMS systems
Strong leadership & management skills
Strong interpersonal skills
Strong communication and presentation skills
Manage both technical and administrative staff
Preferred:
Bachelor's degree in Facilities Management with management/technical emphasis. MBA is a plus.
JLL Is an Equal Opportunity Employer JLL is committed to developing and maintaining a diverse workforce. JLL strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship, including recruitment, hiring, training, promotion, transfer, discipline, layoff, recall and termination without regard to race, color, religion, belief, creed, age, sex, pregnancy or maternity (including childbirth and related conditions), family responsibility (e.g. child care, elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gender identity or expression, transgender status, veteran’s status, genetic information, trade union membership, social position, political view or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law. The company also endeavors to make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodations would impose an undue hardship on the operation of our business and ensures that employment decisions are based only on valid job requirements.
Job Summary
Company
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
Master's Degree
Required Experience
5+ years
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