Business Execution Admin / Customer Service / Case Management
Charlotte, NC: Locals Only!
4 + Months
$25 - $26/HR

100% Onsite!

The team ideally wants someone with unclaimed property customer resolution experience

The top three qualities we are looking for are:
1. Reading comprehension
2. Research driven (but also efficient with conducting research)
3. Case Management experience

Desired Qualifications:
Experience resolving and working through basic to moderate internal or external inquiries using independent critical thinking
Strong customer service experience with written communications
Prior experience in case load management
Excellent verbal, written, and interpersonal communication skills
Processing and performing thorough research to resolve internal or external inquiries
Ability to take on a high level of responsibility, initiative, and accountability
Experience working in an email production support environment
Intermediate MS Office (Outlook, Excel, Word, PowerPoint, MS Teams, OneNote) skills
Ability to navigate multiple applications, systems, and document types
Previous experience with HOGAN, PEGA, and OIB is a plus

Other Desired Qualifications:
Ability to grasp business issues quickly, recommend solutions, and drive for resolutions
Prior experience with Unclaimed Property

Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals.

Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit https://dexian.com/ to learn more.

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.