Job location: Cary, NC

Company: Wiley

About the role:

The Editorial Assistant is an entry-level position responsible for executing the daily tasks of the journal(s) and/or project(s) assigned to them in accordance with client expectations.

How you will make an impact:

• Provides support to Managing Editor, Senior Managing Editor, and/or Client Manager through manuscript processing tasks, email-based tasks, or special projects.
• Requires an understanding of the overall peer review process from submission to acceptance and knowledge of a submission system to perform basic manuscript processing.
• Understands how assigned duties relate to others in their department and how their department integrates within their division and business unit.
• Has no supervisory responsibilities, but may assist in training other colleagues on their assigned projects
• Follows established guidelines for communication and demonstrates critical thinking skills in relation to their assigned tasks.
• Impacts own team by providing high quality customer service and meeting established productivity goals and deadlines.
• May assist with projects as directed by the other members of the Editorial Division.
• Communicates proactively and escalates properly with colleagues and managers on a regular basis.
• Upholds high standards of professionalism and courtesy when working with colleagues and clients.
• Ensures the work environment - virtual and in-person - is free of non-work-related distractions and provides the same environment for co-workers.

Desired Skills:

• A Bachelor's Degree or other relevant education.
• Experience in customer service, time management, and task prioritization.
• Experience working in collaborative team settings.
• Able to work semi-independently with a high attention to detail and meet deadlines

About Wiley:

Enabling Discovery, Powering Education, Shaping Workforces.

We clear the way for seekers of knowledge: illuminating the path forward for research and education, tearing down barriers to society's advancement, and giving seekers the help they need to turn their steps into strides.

Wiley may have been founded over two centuries ago, but our secret to success remains the same: our people. We are willing to challenge the status quo, move the needle, and be innovative. Wiley's headquarters are located in Hoboken, New Jersey, with operations across the globe in more than 40 countries.

When applying, please attach your resume/CV to be considered.

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