Not Authorized
You are currently not authorized to access this section.
Please contact your Administrator to change your authorization settings.
Please contact your Administrator to change your authorization settings.
Hospitality Ambassador
Morrisville, NC
Job Description
Location: Morrisville, NC
Salary: $26.92 - $28.84/hr
Hours: 7:30am - 4:30pm
The Hospitality Ambassador will provide support to the workplace with all aspects of the planning and execution of internal meetings and events including reservations, room setup, and catering. The Hospitality Ambassador will be the main point of contact for meetings and events held in the on-site conference center and assist with off-site events as necessary. The Hospitality Ambassador is responsible for delivering exceptional experiences for our client's employees and guests every day through proactive communication and high touch hospitality focused service. The role is Client facing and the Experience Services Ambassador must be able to exhibit exceptional customer service and communication skills.
Serve as the initial point of contact for all Client employee inquiries, issues, troubleshooting, and feedback related to the services within the workplace, with the primary goal of positively impacting the care and comfort of Client employees and guests
Execute Ambassador services in a manner consistent with the SLA's, standard processes, professional brand image and compliant with applicable local laws, rules, and regulations
Conduct routine walkthroughs and assessments of the soft services delivery to ensure compliance with service level agreements, policies and regulations, and performance metrics to provide flawless execution and stable service delivery for the Client
Support data collection, analysis and reporting to ensure alignment with the Clients' goals and objectives
Strive to continually improve experience service performance
Achieve and exceed goals including performance goals, team goals and Clients' goals and objectives
JLL Is an Equal Opportunity Employer JLL is committed to developing and maintaining a diverse workforce. JLL strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship, including recruitment, hiring, training, promotion, transfer, discipline, layoff, recall and termination without regard to race, color, religion, belief, creed, age, sex, pregnancy or maternity (including childbirth and related conditions), family responsibility (e.g. child care, elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gender identity or expression, transgender status, veteran’s status, genetic information, trade union membership, social position, political view or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law. The company also endeavors to make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodations would impose an undue hardship on the operation of our business and ensures that employment decisions are based only on valid job requirements.
Salary: $26.92 - $28.84/hr
Hours: 7:30am - 4:30pm
The Hospitality Ambassador will provide support to the workplace with all aspects of the planning and execution of internal meetings and events including reservations, room setup, and catering. The Hospitality Ambassador will be the main point of contact for meetings and events held in the on-site conference center and assist with off-site events as necessary. The Hospitality Ambassador is responsible for delivering exceptional experiences for our client's employees and guests every day through proactive communication and high touch hospitality focused service. The role is Client facing and the Experience Services Ambassador must be able to exhibit exceptional customer service and communication skills.
Serve as the initial point of contact for all Client employee inquiries, issues, troubleshooting, and feedback related to the services within the workplace, with the primary goal of positively impacting the care and comfort of Client employees and guests
Execute Ambassador services in a manner consistent with the SLA's, standard processes, professional brand image and compliant with applicable local laws, rules, and regulations
Conduct routine walkthroughs and assessments of the soft services delivery to ensure compliance with service level agreements, policies and regulations, and performance metrics to provide flawless execution and stable service delivery for the Client
Support data collection, analysis and reporting to ensure alignment with the Clients' goals and objectives
Strive to continually improve experience service performance
Achieve and exceed goals including performance goals, team goals and Clients' goals and objectives
JLL Is an Equal Opportunity Employer JLL is committed to developing and maintaining a diverse workforce. JLL strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship, including recruitment, hiring, training, promotion, transfer, discipline, layoff, recall and termination without regard to race, color, religion, belief, creed, age, sex, pregnancy or maternity (including childbirth and related conditions), family responsibility (e.g. child care, elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gender identity or expression, transgender status, veteran’s status, genetic information, trade union membership, social position, political view or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law. The company also endeavors to make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodations would impose an undue hardship on the operation of our business and ensures that employment decisions are based only on valid job requirements.
Job Summary
Company
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Experience
Open
Email this Job to Yourself or a Friend