Location | Alamance Regional Medical Center | Work Location | US-NC-Burlington | Division : Name | Alamance Regional Medical Center | Department : Name | ARMC-ED PATIENT ACCESS | Category | CLERICAL/ADMIN | Position Sub-Category | ADMISSIONS | Position Type | Benefit Eligible (12-39 hours/week) | Employment Type | Employee | Exempt/NonExempt | Non-Exempt | FTE | 0.94 | Workforce Status | Onsite | Work Hours | 37.60 | Provider Schedule (specific schedule) | Mon-Friday 7-3p, every 4th weekend | On call Required | No | Sub Category | Admissions |
Talent Pool - Administrative & Clerical |
The purpose of this position is to register all patients needing services. The role is responsible for obtaining accurate and complete demographic, financial, and medical information. The person performing this role anticipates and acts on the needs of our customers to enhance the patient experience.
Primary Responsibilities:
Engages patients throughout the registration process to create a welcoming and positive patient experience. |
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EDUCATION: |
Required: High School diploma or equivalent. Preferred: Associate Degree or Certification in Health Care Administration |
EXPERIENCE: |
Required: 1 year customer service experience in a healthcare or related setting; 6 months healthcare office experience. Preferred: Medical Terminology; 1 year patient registration and/or revenue cycle experience. |
LICENSURE/CERTIFICATION/REGISTRY/LISTING: |
REQUIRED PREFERRED Certification in Health Care Access (CHAA, CAA) |