Who We Are:

People are our passion and purpose. Come work where you are appreciated for who you are not just what you can do. At Wilson Medical Center, a 294-bed facility, we bring new and innovative programs to those who matter the most - our community. It is with great pride, we offer Growing Tree Child Care Center on-site daycare where children are offered a nurturing, safe environment centered around the needs of each child.

Why Choose Us:

• Health (Medical, Dental, Vision) and 401K Benefits for full-time employees
• Competitive Paid Time Off / Extended Illness Bank package for full-time employees
• Employee Assistance Program - mental, physical, and financial wellness assistance
• Tuition Reimbursement/Assistance for qualified applicants
• Opportunities for education and training through a partnership with Duke LifePoint Healthcare
• Growing Tree On-Site Childcare Facility
• And much more...

Position Summary: Under the general supervision of the Director of Facility Services and direct supervision of the Security Supervisor and according to established policies and procedures, provides security for patients, employees, and visitors in the Emergency Department. Performs other work of the department as required

Essential Functions
1. Maintains a secure environment in the Emergency Department, and responds to calls for assistance from other areas of the hospital.
Monitors conduct of visitors and patients
Confronts and escorts unruly and unauthorized persons from the ER premises, as warranted
Responds to calls for help with unruly, abusive, combative, threatening, or armed persons
a. Appropriately and effectively intervenes when unruly, abusive, combative, threatening, or armed persons are encountered.
b. Communicates in a calm, factual, objective, and respectful manner when addressing unruly persons.
c. Selects and applies appropriate procedures, techniques, equipment, and communications based on the age and developmental status of persons with whom s/he is dealing.
d. Responds quickly to urgent requests, and in a timely manner for non-urgent requests.
e. Follows established procedures and protocols when performing emergency and non-emergency routines or interventions.
f. Notifies appropriate law enforcement agencies, as warranted.

2. Documents work activities and incidents and prepares/maintains departmental records and reports.
a. Required documentation is accurate, complete, timely and legible, and documented in accordance with established procedure and time frames.

3. Performs miscellaneous duties as needed.
Participates in other hospital and departmental support activities requiring stand-by and re-call at times
Other duties as assigned
a. Accomplishes routine and non-routine miscellaneous assignments in accordance with procedure or instructions, and time frames.

EEOC Statement:

Wilson Medical Center is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans' status or any other basis protected by applicable federal, state or local law.