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Maria Parham Health
Who We Are:
People are our passion and purpose. Come work where you are appreciated for who you are not just what you can do. With 205 licensed beds, Maria Parham Health is equipped for every health care need one can encounter. We are fully licensed by Joint Commission, the College of American Pathologists, and Rated Highest in Patient Safety from Leapfrog.
Where We Are:
Henderson offers a great outdoors, including the region's largest lake, providing endless hours of fun boating, fishing, skiing and camping. Throw in great golfing, hunting and two fantastic recreational organizations and you may find yourself having a hard time deciding what to do next!
Why Choose Us:
* Health (Medical, Dental, Vision) and 401K Benefits for full-time employees
* Competitive Paid Time Off, PTO cash out, and PTO donation programs
* Employee Assistance Program - mental, physical, and financial wellness assistance
* Loan Repayment and Tuition Reimbursement/Assistance for qualified applicants
* Robust employee recognition and awards programs
* And much more...
Position Summary:
Analyzes the assembled record for chart completion deficiencies, in accordance with regulatory requirements and medical staff rules and regulations. Ensures any deficiencies are assigned to the appropriate medical staff member and data is entered for tracking and monitoring purposes. Reviews documentation and updates or clears the deficiencies as appropriate. Responsible for answering telephone calls and assisting visitors (including but not limited to physicians, patients, and their family members), while maintaining confidentiality.
Reports to: Director Medical Records
Essential Functions of the Position:
- Interacts with requestors to identify medical records needs for patient
- Provide excellent customer service by being attentive and respectful; insures understanding of customer request and follows-through as promised; and being proactive in identifying client concerns, or problems.
- Helps resolve customer service matters in a polite manner.
- Ensures the requesting party has legal right to request patients Medical Information
Patient, Legal Guardian, Power of Attorney
- Ability to know, understand and apply federal and state regulations
- Maintains current knowledge related to applicable statutes, regulations, guidelines and standards necessary to perform job duties in accordance with the requirements of the Corporate Compliance Plan. Complies with the requirements of the Code of Conduct, Corporate Compliance Plan and Compliance Policies and Procedures, including training requirements.
- Participates in compliance activities under the direction of the Department Compliance Officer.
- Ability to work in sometimes demanding environment and perform other duties as requested.
- Possible other shared responsibilities
Minimum Education
High school diploma or equivalent
Minimum Education
Graduate of a Program in Discipline
Required Skills
Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action.
Required Skills
Licenses: Health Information Certification
Maria Parham Health is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans' status or any other basis protected by applicable federal, state or local law.