Determines, coordinates and supervises daily staffing assignments and levels.

Provides direction, orientation, training, coaching, and mentoring to staff. Performs or assists with
performance evaluations and disciplinary actions.

Assesses and ensures quality of services delivered and facilitates staff development programs. Ensures staff compliance with departmental and organizational policies, procedures, and protocols.

Performs staff responsibilities as needed to fulfill required service levels.

Leads the handling and resolution of complex issues and complaints.

Minimum Education
Graduate of an approved program of Physical Therapy, Occupational Therapy, or Speech Therapy.

Required Skills
Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action.

Required Skills
Certifications:
AHA Basic Life Support (BLS)

Required Skills
Licenses:
Physical Therapy, Occupational Therapy, or Speech Therapy in the State of North Carolina.

Minimum Work Experience
Five (5) years of clinical experience and two (2) years of supervisory experience required.