Tool Rental Associate
Charlotte, NC 
Posted 13 days ago
Job Description

Join Our Team!

Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. Not only do we offer a vast fleet that ranks among the best in the industry, we pair it all with a friendly and knowledgeable staff. Our employees are our greatest asset, and although we present a comprehensive equipment offering, our expertise and service are what truly distinguish us from the competition.

We pride ourselves on investing in our workforce and offer competitive benefits, as well as extensive on-the-job training for all eligible employees.

As a highly successful national company, we are constantly looking for talented individuals to support our growth. If you are interested in pursuing a rewarding career, we invite you to review our opportunities!


Tool Rental Associate: Retail/Customer Service

Sunbelt's Tool Rental Associate is equipped for success so we can make it happen for our customers.

The Tool Rental Associate empowered to be responsible for the professional and efficient servicing of all telephone and walk-in customers in one of Sunbelt Rentals onsite retail partners. The Associate determines and understands our customers' needs through questioning and qualifying; provide appropriate alternatives or suggestions to customers if needed based upon information obtained using an extensive knowledge of the tools available. The Tool Rental Associate will handle customer transactions and payments while maintaining a clean and presentable store front with a courteous, helpful, and professional attitude at all times.

Education or experience that prepares you for success:

  • 1+ years of retail/customer service experience
  • High School diploma or GED required
    • Able to read instructions, numbers legibly in English
    • Bilingual (Spanish) preferred in some locations
    • Ability to learn computer skills
  • Valid Driver's license required
  • Sales and collections experience a plus

Knowledge/Skills/Abilities you may rely on:

  • Telephone skills
  • Customer service
  • Effective written and oral communication skills

Safety is key to our culture:

The physical demands of this role require bending, squatting, crouching, reaching, lifting 25 pounds or more when required by the job. The above description is not a complete listing of all miscellaneous, incidental or similar duties which may be required from day to day. Reasonable accommodations may be made to comply with applicable laws.

We value an inclusive and diverse workplace:

Sunbelt Rentals is an Equal Opportunity Employer - Minority/Female/Disabled/Veteran and any other protected class.

Do you have any of these titles on your resume? Related experience may include: Rental Agent, Customer Assistant, Retail Salesperson, Sales Associate, Sales Cashier, Sales Consultant, Sales Person, Sales Representative, Customer Service Representative (CSR), Collections Representative, Customer Service Agent

Columbia, SC Notification: This position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

Gear up for an exciting career!

If a current Sunbelt Rentals employee has referred you for an employment opportunity please notify them that you are applying for this position. In order for the employee to get a referral bonus they need to contact their regional recruiter.


Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
High School or Equivalent
Required Experience
1+ years
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