3rd Party Logistics Coordinator - Asheboro, NC
Asheboro, NC 
Posted 1 day ago
Job Description

Join us in creating a sustainable future and becoming a protector of tomorrow!

Company Description

Covanta Environmental Solutions is a leading provider of environmental solutions across a wide range of industries including heavy-light manufacturing, chemicals, pharmaceuticals, consumer products, health and beauty, food, automotive, environmental consultants, municipalities, and other industrial manufacturers. Our services help solve some of the toughest challenges faced by these industries. Our mission is simple: To develop and deliver waste and risk elimination solutions that positively benefit our Clients, our community, and our Environment.

CES offers our valued team members:

  • Rewarding careers with competitive pay
  • No cost Basic Life and Basic AD&D Insurance, as well as supplemental employee life and AD&D and dependent life options
  • Industry-leading retirement plan
  • Employee Assistance Program (EAP)
  • Wellness Incentive & Rewards Program
  • Round-the-clock support through our Health Advocate partnership
  • Career development and mentorship
  • Educational assistance to help you invest in your future
  • And much more

As a 3rd party Logistics Coordinator, you will interact with CES sales, carrier vendors and the accounting team to provide information in response to inquiries, properly match shipments to appropriate carriers, negotiate rates, provide information on supply and demand and pricing on a daily basis, troubleshoot issues as they arise, provide necessary information to team members and customers about the status of shipments, and handle and resolve complaints. Additionally, you will complete customer invoice reviews.

Essential Functions:

  • Outbound phone calls to solicit and match carriers with available loads.
  • Take inbound calls for carrier availability and maintain that information for future use.
  • Develop relationships with core carriers.
  • Traces shipments as needed by making outbound calls and querying carrier websites to determine ship status.
  • Provides pricing information to CES sales representatives as needed.
  • Trains, explains tasks, and assists in the solution of problems.
  • Searches company records using the company CES system and provides necessary information and or reports to customers and or team members.
  • Resolves customer questions related to shipments in transit as needed.
  • Responds to requests via telephone or email.
  • Receives requests by telephone or email, analyzes requests, provides information requested, or ascertains who can best provide the service required, and routes or completes the request.
  • Analyzes transactions, correct records, and adjusts errors.
  • Matches billing invoices to ensure accuracy.
  • Preferred strong understanding of Accounts Receivable process
  • Knowledgeable about accepted accounting principles

Additional Responsibilities:

  • Assists sales representatives in completing requests.
  • Makes calls and sends correspondence to develop core carriers.
  • Discusses and helps resolve carrier performance issues with customers.
  • Completes various administrative functions that are required as needed.
  • Additional duties as assigned by supervisor.
  • Ability to work in a fast-paced environment effectively.
  • Must demonstrate initiative to solve issues independently, consistently, and professionally.
  • Ability to work autonomously and in cooperation with various other departments.
  • Excellent communication skills both written and verbal.
  • Ability to prioritize work, manage multiple tasks and effectively meet tight deadlines.

Position Requirements:

  • Must have a High School Diploma or GED. An Associate degree or higher in Business or Accounting is a plus
  • Gather necessary data artifacts to finalize customer invoices and prepare for frequent billing cycles.
  • Perform automated and manual (as necessary) billing operations for specific facilities, leveraging contract management tools
  • Netsuite experience is a plus but not required
  • Respond to and interact with customers and internal staff concerning billing in a prompt, timely, and courteous manner
  • Analyze customer billing adjustments to identify the root causes and work with internal constituents to reduce future errors
  • Resolve issues that may occur during the billing cycle (system issues, pricing issues, etc.) in a timely manner
  • All other duties as assigned by management

Covanta is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

EOE AA M/F/Protected Veteran Status/Disability EEO is the Law Poster (The poster can be found at https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf). Level, Title and/or Salary may be adjusted based on the applicant's experience or skills.

If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contactingus at careers@covanta.com.


Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
High School or Equivalent
Required Experience
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