Assistant Director Student Employment
Boone, NC 
Posted 18 days ago
Job Description
Position Title Assistant Director Student Employment
Location Boone, NC
Faculty Rank No
Provide Rank
Position Number 001731
Department Career Development - 305000
Description of University
Appalachian State University, in North Carolina's Blue Ridge Mountains, prepares students to lead purposeful lives as global citizens who understand and engage their responsibilities in creating a sustainable future for all. The transformational Appalachian experience promotes a spirit of inclusion that brings people together in inspiring ways to acquire and create knowledge, to grow holistically, to act with passion and determination, and embrace diversity and difference. As one of 17 campuses in the University of North Carolina system, Appalachian enrolls about 20,000 students, has a low student-to-faculty ratio and offers more than 150 undergraduate and graduate majors.
Minimum Qualifications
  • Bachelors' Degree required. At least 2 years experience in student services, employee recruiting experience, or human resources.

  • Excellent problem solving, oral and written communication skills, and mathematical acumen; ability to interpret and implement policy and procedures; and ability to work in a fast-paced team atmosphere.

  • Technical proficiency and experience with Google, internet/social media marketing, and database management, Banner.

  • Commitment to student success with intention to issues of diversity, inclusion, and opportunity.

  • Ability to manage multiple tasks in a changing environment that is team-driven, diverse, fast-paced, and innovative.

  • A commitment to advancing students' holistic development, particularly as it relates to career issues, and a level of enthusiasm, energy, and creativity are essential to providing effective related programs.
  • Excellent verbal and written communication skills for one-on-one and group interaction with various constituencies including students, faculty, parents, and administrators.
  • Ability to develop and foster strong professional relationships with faculty, staff, and employers.
  • Strong organization, research, planning, and problem-solving skills.
  • Marketing experience and/or the ability to develop and implement effective strategies for promoting and increasing student involvement in office programs and services.
License/Certification Required
Preferred Qualifications
  • Master's Degree preferred in Business, Human Resources, Counseling, Student Development, Higher Education, or an appropriately related field.

  • Experience counseling or advising students and/or employees in a university setting.

  • Experience supervising student employees in a collegiate setting.

  • Demonstrated experience of career development issues for college students and alumni, and an ability to provide counseling on these issues in individual and group settings.

  • Knowledge of and experience using Handshake and/or TimeClock.

  • Experience processing work approvals including I-9 E-verification.

Essential Duties and Responsibilities
The Assistant Director of Student Employment oversees all processes of the Office of Student Employment including on-campus student employment, developmental outreach and training to students and their supervisors, providing leadership and management for the Federal Work-Study (FWS) Program, identifying on and off-campus jobs, planning programs, and hosting events for students to connect and network with on and off-campus employment opportunities.

Responsibilities of the position inlcude:

  • Implements Job Location Development (JLD) by creating on and off-campus employment opportunities for a student body of over 20,000 students at Appalachian State University.
  • Serves as the point of contact for up to 6000 on-campus student employees and their parents/families, 200+ staff, and faculty regarding issues of student temporary employment.
  • Supervises the Coordinator of Student Employment and Internships in the approval and authorization of student temporary employment paperwork serving as the lead for the centralized processing of I-9 and E-Verification for new student temporary employees according to the US Department of Homeland Security specifications and the Office of Human Resources; these duties include answering employment questions, troubleshooting issues for resolution, negotiating issues with payroll, departmental supervisors, and involving additional support persons when necessary, coordinating Odd Jobs and part-time employment postings via the career management system, Handshake, and via the Odd Job List, the utilization of Docuware, serving as the Banner liaison, and communicating with Human Resource Services.
  • Identifies employment sites and positions that meet the specific federal guidelines for the FWS program, maintaining the FWS database, and assist students and supervisors in selection and hiring process for approximately 600 FWS students each year.
  • Manages and assist students and supervisors with job descriptions, interviewing, and selection to ensure that all student employment job descriptions are aligned with the National Association of Colleges and Employers (NACE) Career Readiness Competencies and to the requirements of the FWS regulations as a critical part of monitoring University compliance with FWS standards, as applicable.
  • Coordinates with the Office of Financial Aid to conduct an annual evaluation of the FWS program identifying strengths, areas for improvement, and proposed solutions for challenges.
  • Maintains ongoing professional development via involvement with professional associations such as the Southeastern Association of Student Employment (SASEA) and National Student Employment Association (NSEA).
  • Ensures Student Employment initiatives are in alignment with overall Career Development Center goals and participate in all Career Development Center events.
  • Provides one-on-one assistance to students seeking career advice on student employment.

  • Provides consultation to supervisors seeking advice on managing students for success; provides assistance to students and supervisors for conflict resolution when needed.
  • Advises Appalachian State hiring departments and off-campus employers on the recruitment, selection, and employment process following all institution, state, and federal employment guidelines.
  • Provides training to supervisors; provides guidance to the development of job descriptions to emphasize the importance of including the NACE Career Competencies in job descriptions and insuring that all FWS positions meet the minimum job description requirements for FWS; provides updates keeping supervisors current on student employment laws, regulations, and best hiring practices.
  • Provides training and outreach programming to student employees to enhance their understanding of transferable skills as they relate to NACE competencies and the importance of student employment to their overall professional development. The Competencies are research-based standards associated with career readiness. The Assistant Director develops ongoing training specifically for the implementation of these standards across all on-campus student employment. In coordination with the Director of Financial Aid, the Assistant Director reviews and ensures the quality of job descriptions that meet all Federal FWS requirements are accurate.
  • As part of the implementation of the NACE Career Competencies, provides workshops and programming to teach University staff across campus about the NACE Career Competencies, how to integrate them into job descriptions and student employee training, as well as evaluations.

  • Oversees and evaluates the ongoing use of a campus-wide student employee personnel evaluation initiative; AppGROWS per semester with the Graduate Assistant.
  • Coordinates the Student Employment Advisory Board working with on-campus employers discussing student employment issues, practices, training, and serves on the selection committee for both the Student Employee of the Year and the Student Employee Supervisor of the Year.
  • Monitors, assembles, reviews, and prepares the Community Service, Tutoring, and JLD Tracking portions of the FISAP report to support Financial Aid and the Controller's office in the annual evaluation and reporting on FWS ensuring award support and potential increases.
  • Serves as an official reporting site and provides resources for victims of workplace violence and discrimination.
  • Plans and hosts events for students including the Student Employee Appreciation event in November, the Student Employment Appreciation Week events for April, and the Part-time On and Off Campus Jobs Fairs, Fall and Spring Semesters.
  • Designs and implements the student employee supervisor Student Employee Summit annually.

  • Completes any additional duties as directed by the Director of the Career Development Center and the Associate Director of Student Employment and Internships.
Type of Position Full Time Position
Staff/Non-Faculty Staff/Non-Faculty
Appointment Type 1.0=100%
Work Schedule/Hours Mon - Fri 8:00am - 5:00pm
Number of Hours Per Week 40
Number of Months Per Year 12
Mandatory Staff No
Suggested Salary Range $47,000 - $50,000
Physical Demands of Position
Light lifting required when setting up for events with or without reasonable accommodation.
Posting Date 11/02/2021
Closing Date
Open Until Filled Yes
Evaluation of Applications Begins 11/28/2021
Proposed Date of Hire 01/03/2022
Special Instructions to Applicants
Please attach required documents
Cover Letter
List a minimum of 3 professional references in the application or attach a List of References with Contact Information
Search Chair Name Deanne Smith
Search Chair Email
Disability Accommodation Information
Individuals with disabilities may request accommodations in the application process by contacting Maranda Maxey, Director & ADA/504 Coordinator, at 828-262-3056 or
AA/EEO Statement
Appalachian State University is an Affirmative Action/Equal Opportunity Employer. The University does not discriminate in access to its educational programs and activities, or with respect to hiring or the terms and conditions of employment, on the basis of race, color, national origin, religion, sex, gender identity and expression, political affiliation, age, disability, veteran status, genetic information or sexual orientation.

Director of Human Resources/EEO Officer
Office of Human Resources
330 University Hall Dr.
Boone, NC 28608
(828) 262-3187
Director of Title IX Compliance/Title IX Coordinator
Office of Title IX Compliance
123 I.G. Greer Hall
Boone, NC 28608
(828) 262-2144
ADA/504 Coordinator & Office of Disability Resources Director
Office of Disability Resources
224 Joyce Lawrence Lane/Suite 112 Anne Belk Hall
Boone, NC 28608
(828) 262-3056

Diversity and Inclusion at Appalachian
We at Appalachian State University are committed to diversity, equity, and inclusive excellence both locally and globally.

We understand that the successful implementation of diversity, equity, and inclusive excellence is the responsibility of the entire university community, including alumni and official university governing bodies. A diverse campus community supports an influx of broad and distinct ideas that increase learning opportunities and strengthen the impact of our community as we work collectively to achieve a just experience for all.

We actively encourage, support, and promote a global mindset and an equitable environment where all will know that they belong and are safe to express their culture, identity, values, ideas, opinions, and creativity. We are committed to creating a culture of equity opportunity for all, one that has an expectation of fairness, justice, and equity-minded practice at all levels of the university community.
Background Check Statement
Any offer of employment to a successful candidate will be conditioned upon the University's receipt of a satisfactory criminal background report.
Eligibility for Employment
Proper documentation of identity and eligibility for employment will be required before the hiring process can be completed.
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Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Hours per Week
Work Hours (i.e. shift)
Mon - Fri 8:00am - 5:00pm
Required Education
Bachelor's Degree
Required Experience
2+ years
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