APM/BPM Engineer
Charlotte, NC 
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Job Description
Genesis10 is currently seeking an APM/BPM Engineer with our client in the financial industry in their Charlotte, NC location. This is a 12 month + contract position.


Responsibilities:
  • The Application Performance Management (APM)/Business Process Monitoring (BPM) Systems Engineer will report to the Senior Systems Engineer and will be responsible for assigned tasks related to the design, testing, integration, and operation and maintenance of the MicroFocus software-based network and application monitoring solutions
  • Participates in all phases of the systems development lifecycle
  • Identifies and documents customer requirements
  • Participates in analysis, design, and development of recommendations for high availability network and application monitoring solutions based on customer requirements, federal security requirements, and industry best business practices
  • Configures and streamlines the APM/BPM tool(s) to meet customer requirements, including monitoring both cloud and non-cloud hosted systems
  • Integrate APM/BPM tool(s) with MicroFocus Operations Manager, Business Value Dashboard, and other MicroFocus tools
  • SiteScope experience is desired
  • Provides expert advice on event correlation, writing rules to interpret and read the data to identify specific issues identified and send the appropriate notifications
  • Identifies potential problems and recommends solutions through risk-based analysis
  • Provides technical and system administration documentation
  • Provides operation and maintenance, such as software updates, change management, availability monitoring, backups, and advanced rules/alerts based on specific events
  • Evaluates new and updated products, features, and capabilities to recommend upgrade paths that integrate with the customer's current environment and offer a tangible benefit to the customer
Requirements:
  • Five (5) years of relevant experience
  • Bachelor's degree in related field, equivalent technical certification, or at least 4 years of additional experience
  • Ability to track action items, develop metrics, and develop/track risk mitigation plans
  • Ability to work independently or in a team environment for the successful achievement of goals and objectives
  • Exceptional customer service skills with the ability to receive and provide information with clarity, courtesy, and tact
  • Demonstrate strong initiative, detail-oriented organizational skills, and an aptitude for analytical thinking
  • Ability to multi-task in a deadline-oriented environment
  • Ability to organize work, set priorities, and handle multiple projects
  • Ability to meet deadlines with a commitment to teamwork and an eye for detail
  • Able to work as a W2 employee of Genesis10 (no Corp-to-Corp)
If you have the described qualifications and are interested in this exciting opportunity, please apply!

About Genesis10:
Genesis10 is a leading U.S. business and technology consulting firm with hundreds of clients needing proven talent and solutions to power their strategic initiatives. If you are a high performing business or IT professional with solid, referenced experience, we want to meet you. Genesis10 recruiters and delivery professionals are highly accomplished career advocates, who get to know you beyond your resume to position you with the opportunities that fit your skills, experience and aspirations. We have benefit options to fit your needs and a support staff that works with you from placement throughout your engagement – project after project. To learn more about Genesis10 and to view all our available career opportunities, please visit us at . "Genesis10 is an Equal Opportunity Employer, M/F/D/V”

 

Job Summary
Company
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
Bachelor's Degree
Required Experience
5 years
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