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The Client Support leader or Help Desk Manager is responsible for oversight, management, leadership, strategy and vision for the Client Support team at LORD Corporation. This key leadership position manages the teams of individuals responsible for multiple levels of client support, from Tier1 and Tier2 Help Desk support to Desktop engineers and Plant support teams. Leadership skills, project manag
Posted 1 month ago
What you’ll be doing... Manage and repair the Next Generation Metro network services. Attend or support new technology meetings/seminars/training. Understand and assist in the implementation of Software Defined Networks (SDN) concepts. Interface with Engineering and Service Assurance teams to support the network, services and customers. Interface with Marketing, Sales and Account Teams to sa
Posted Today
Implement automation of Linux hosts and software using Perl and Ansible / Python. Expose those automations to our users via our simple web portal. Document changes in our internal wiki. Collaborate with engineers and the support team, share ideas and discuss issues and requirements. You will have Medium to advanced knowledge of programming in Perl. Medium to advanced knowledge of automation with A
Posted 29 days ago
What you’ll be doing... The DMTS will be part of the NextGen Metro team focused on OneFiber and OneNetwork projects. They must be innovative and lead cross functional activities with partners in Planning, Performance, and Engineering. The DMTS will be responsible for developing software solutions that require ingenuity with an emphasis on continuous operational improvement and efficiency. A
Posted Today
include but are not limited to Proactive network monitoring of switch and data network elements via Verizon Network Management systems Follow established procedures and policies when responding to network alarms and events Perform initial trouble triage to include fault isolation and providing and/or engaging next Tier technical support as required Trouble ticket management, flash notification man
Posted Today
Transaction Operations Support Processor Coordinator I Use your LinkedIn Profile to help you apply faster! Apply with LinkedIn Job ID # 28419 Location NC Raleigh Functional Area Banking Operations Employment Type Full Time Non Exempt Education Required High School Diploma Experience Required 2 years Days and Hours Monday Friday 4 00pm 1 00am Physical Address 100 E. Tryon Road, Raleigh, NC 27603 De
Posted Today
This position provides intermediate to advanced Tier 1 technical and customer service support to UNC faculty, staff and students for a variety of applications and services used across a wide range of systems, networks, and platforms. Areas of support include People Soft (ConnectCarolina), Microsoft Windows, Mac OS operating systems, Microsoft Office 365, various E mail clients, Internet browsers,
Posted Today
The ITS Service Desk Analyst will provide hands on Tier 1 technical support to walk in customers. Additionally, this position is responsible for re imaging Carolina Computing Initiative ( CCI ) computers with Mac and Windows operating systems and performing diagnostics to replicate and fix technical issues. The successful candidate will require an aptitude for working with applications, hardware a
Posted Today
Responsible for the standards, design and implementation of the physical data storage, maintenance, access, security administration, performance and data integrity of assigned databases. Competent to work at the highest level of all phases of database management. Shift 1st shift Regular/Temporary Regular Scheduled Weekly Hours 40 Language Fluency English Job Description Essential Duties and
Posted Today
Participate as a highly skilled member on a team of Information Security Engineers, providing technical leadership and mentoring for the designing, planning, testing and implementation phases of information security projects, as assigned by management. Take a leadership role in installing, configuring, troubleshooting, testing and documenting information security systems and software in a laborato
Posted Today
Minimum Experience/Education Departmental Required Skills n/a Preferred Experience, Skills, Training/Education n/a Required License or Certification n/a Special Instructions Please attach resume and cover letter. Job Open Date 06/19/2017 Must Be Open Until Positions will be posted until 5 00 PM ET on this date. Positions remaining posted after this date are still accepting a
Posted 7 days ago
Minimum Experience/Education Bachelor's degree in Computer Science, Computer Engineering, or closely related degree from an appropriately accredited institution; or a Bachelor's degree from an appropriately accredited institution and one year of experience in operations analysis and design, systems programming or closely related area; or an Associate's degree in Computer Information Technology, C
Posted 11 days ago
Additional duties include researching and staying abreast of emerging technologies, regulations and related cases at other institutions that may have an impact on providing an accessible IT environment at NC State University. This position helps to provide leadership for the OIT Outreach, Communications and Consulting unit. Minimum Experience/Education Bachelor's degree with nine credit hours
Posted 27 days ago
Piper Enterprise Solutions is seeking an Application Support Analyst for a healthcare organization in Raleigh, North Carolina (Raleigh, NC). The Application Support Analyst will provide support and resolution to end users of an information system used by 3000 plus end users. Additional responsibilities of the Application Support Analyst include documentation, updates to training guides, testing of
Posted 14 months ago
Sr. Support Associate Bronto (17000PR8) As a member of the Support organization, your focus is to deliver post sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post sales non technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Ele
Posted Today
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