Product Planning

Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology.

We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry.

In order for us to truly revolutionize our product set we need to be organized, thoughtful and forward looking to build well-informed and efficiently executed product plans. This responsibility is pivotal to achieving success and is the primary focus of this role.

The Product Planning Manager is responsible for providing oversight and management of the intake and discovery portion of the project lifecycle for COTC software delivery. This includes reviewing all project requests to ensure they are complete, accurate and ready for discovery. This position will work closely with our localized Business Intake Coordinators responsible for gathering and prioritizing project requests in their respective domain to validate requirements and associated business cases. Additionally this role will work closely with our Product and Engineering teams to determine scope, forecast resources, and build and maintain the delivery roadmap. The output will be a formalized business case to be presented to a Governance Committee for review and approval.

In this role, you'll be expected to carry out the following responsibilities . . .

• Exhibit a proven track record of implementing programs and streamlining processes, bringing the ability to quickly put structure in place to manage work, prioritization, and dual track agile needs

• On-going management of the comprehensive list of intake requests and their respective priorities

• Shepherds project requests through discovery, approval/decline, and prioritization

• Forge relationships with key stakeholders to ensure accountability for and delivery of commitments

• Utilizes and synthesizes data to drive decision making, manage enhancement efforts around intake to drive usage, simplify processes, streamline workflows and produce necessary reports for the Product organization

• Assist teams in developing objectives and corresponding key results to tie back to value-delivered

• Monitors and manages overall intake performance including volume, aging, bottlenecks/obstacles, and trends to drive visibility and transparency within the process to all users and utilizes data to drive improvements and enhancements

• Ensures we are meeting established SLAs as it pertains to project intake and discovery

• Supports the annual planning process and helps shape the annual roadmap to best align the projects to prioritized strategic initiatives and desired penetration levels

• Partner with Product leadership and Product owners to connect the dots across the Product Ecosystem and Product Strategy, to ensure appropriate resources and attention is focused on the highest leverage, most critical areas of work

• Develops weekly intake summary reports and meet with key stakeholders to address concerns and develop solutions.

• Produce professional, thoughtful presentation materials to drive home the big picture for our leadership team to make well informed decisions

As part of the Product you'll have access to:

• Our team of experienced Product Managers

• Access to our Engineering and Agile Delivery Teams

• Line Of Business Accountable Executives

We want you if you are:

• Intellectually Curious. You ask why, you explore, you're not afraid to blurt out your crazy idea or follow an email chain for weeks to find someone with an answer. Comfortable with ambiguity, a hunger to learn and a seeker of new challenges.

• Communicator & Influencer. You can communicate complex ideas clearly regardless of your audience. Our team knows their priorities and why they're doing what they're doing. You always can rally associates to work with you.

• Do-er. You're biased toward action, you try things and sometimes you fail. You can get around roadblocks and stay focused on your goals. You're well organized, able to multitask and able to prioritize your work.

• Passionate & Customer Focus. You care about growing others and bringing them together around what's possible. You get a thrill from the journey of building and shipping products, and you have a desire and ability to connect with our external or internal customers to fully understand their needs.

• Learner. You have an appetite to learn new things or new technologies all while exhibiting humbleness when the time comes to ask for help.

• Team Player. You enjoy working with diverse people and driving the team toward a common goal. You have the ability to put the team before yourself and establish long-lasting relationships.

Basic Qualifications:

• Bachelor's Degree or military experience

• At least 3 year of product management experience or at least 3 year of experience in product design, agile delivery, business analysis, data science, or software engineering

• At least 3 year of product planning or strategic planning experience

• At least 2 years of working in an Agile Framework in digital product delivery or software delivery

Preferred Qualifications:

• Bachelor's Degree in Computer Science or Engineering

• MBA or Master's degree

• 3 or more years of experience in Agile product management or technology delivery or software delivery

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).